Moonee Valley
Wagering Rules
These are the Wagering Rules of Puntzone.
The provisions contained in these 'Wagering Rules' are subject to change. It is the responsibility of any person seeking to rely on these Wagering Rules to ensure that they are making reference to the most recent version of our Wagering Rules by visiting the PuntZone Website. We will endeavour to promptly notify you of any material changes to these General Terms & Conditions.
For the avoidance of doubt, the General Terms & Conditions apply in relation to these Wagering Rules.
- General Wagering Management
- Placement & Acceptance of Wagers
- All wagers placed with PuntZone are taken to be placed and accepted in the State of New South Wales notwithstanding the location of the Customer at the time of submitting a bet request.
- PuntZone may, in its discretion, reject part of a bet, in which case the bet will be partially accepted. In the event that PuntZone elects to reject part of a requested bet, the Customer irrevocably consents to the submission and acceptance of the balance of said bet.
- Event dates and start times as published by PuntZone are indicative only. Except in the case of 'in-play wagering', wagers will only be accepted on an event until the earlier of:
- The advertised start time of the event;
- The actual start time of the event; and
- Any other time for the closure of betting as specified by PuntZone.
- PuntZone reserves the right to cancel any bet that has been submitted after the commencement of the relevant event.
- Internet Betting
- Where a Customer has submitted a bet request via the Internet on any of our online wagering channels, said bet is taken to be accepted upon receipt of the confirmation (and accompanying 'Ticket Number') by the Customer.
- The minimum bet amount able to be placed via PuntZone's online wagering channels is $1.00.
- Telephone Betting
- PuntZone does not offer a telephone betting service. All wagers (or customer support requests) must be submitted via PuntZone's online wagering channels or the PuntZone App.
- Modification and/or Cancellation of Bets
- Customers are unable to change or cancel a bet once the bet has been accepted by PuntZone unless the Customer can demonstrate to PuntZone's reasonable satisfaction that the initial bet was made in error.
- If requested by a Customer, PuntZone may, at its sole and absolute discretion, agree to the modification, cancellation or voiding of a standing wager prior to the commencement of any event to which the relevant wager relates. If a Customer wishes to modify, cancel or void a standing wager, they should contact PuntZone as soon as possible after the placement of said wager.
- For the avoidance of doubt, PuntZone Management will not agree to the modification, cancellation or voiding of a standing wager after the commencement of any event to which the relevant wager relates.
- If any Customer bets are voided pursuant to these Wagering Rules:
- The amount of the voided bets shall be refunded to the Customer's Account; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- Customers are responsible for the security of their PuntZone Customer Account, as well as for all of the activity connected to it or conducted within it. Any wagers submitted via the Internet using a PuntZone Customer Account will be deemed to have been validly submitted by the relevant Customer and, once accepted, may not be modified, cancelled or voided except at the sole and absolute discretion of PuntZone Management.
- 'In-Play' Betting
- 'In-Play Betting' (a.k.a. Live Betting) refers to a continuous form of betting whereby Customers are able to place bets after the commencement of an event.
- In compliance with the Interactive Gambling Act 2001 (Cth) and other prevailing legislation, we do not accept or allow the submission of in-play wagers on sporting events via any online wagering channel. All in-play wagers on sporting events must be placed via the telephone.
- We do not warrant that we will offer In-Play Betting on every event, or at all.
- In order to request and/or place an 'in-play' wager, Customers must contact us via telephone to obtain a quote on any available In-Play Betting options.
- All wagers made 'in-play' shall be subject to the same rules applicable to pre-match wagering on the relevant event unless otherwise stated by PuntZone Management.
- While we make every effort to ensure the accuracy of the scores and event statuses of the 'In-Play' / 'Live' events displayed on the PuntZone platform, we provide no warranty that these scores and event statuses will be correct and we accept no liability for any losses or damages allegedly arising from any errors or inaccuracies.
- In the event that a given market continues to be displayed on the PuntZone Platform after the commencement of said event, PuntZone reserves the right to void any bets placed on said event it has commenced. Any such wagers may be voided during the course of the relevant event or retrospectively after the event has been completed.
- Payout Limits
- Notwithstanding anything else contained in these Rules, the maximum amount that PuntZone will be obliged to payout to a Customer on:
- Any single wager (on either racing or sport) shall not exceed $100,000.00 regardless of the Customer's stake.
- Any 'Multi-Leg Bet' shall not exceed $100,000.00 regardless of the Customer's stake.
- The maximum payout for any one event or race is $100,000 unless prior agreed by the Bookmaker.
- Notwithstanding the dividend declared by any Australian TAB, the maximum dividend that PuntZone will be obliged to pay out in respect of any 'Tote' or 'Tote-Derivative' Win or Place bet shall not exceed $151.00.
- In the case of any 'Tote' or 'Tote-Derivative' product (including, without limitation, Racing Exotics), PuntZone reserves the right to limit the total payout to a Customer in respect of a successful wager to the total amount held in the relevant Victorian TAB pool.
- PuntZone may elect, at its sole and absolute discretion, to pay a Customer more than the Payout Limits prescribed in this Clause.
- Notwithstanding anything else contained in these Rules, the maximum amount that PuntZone will be obliged to payout to a Customer on:
- Placement & Acceptance of Wagers
- PuntZone Promotions & Promotional Products
- Eligibility & Fair Use Policy
- PuntZone Management reserves the right to, at any time and at its sole and absolute discretion, determine and/or revoke a Customer's eligibility to receive any PuntZone Promotion or Promotional Product for any reason whatsoever. This includes (without limitation) where a Customer is deemed by PuntZone (at its sole and absolute discretion):
- To be abusing a PuntZone Promotion or Promotional Product;
- To be a non-recreational punter; or
- To otherwise be in breach of any of the terms and conditions relating to Promotions and/or Promotional Products contained in the PuntZone Wagering Rules.
- Owing to the increased prevalence of syndicates taking unfair advantage of wagering promotions, PuntZone Customers will not be eligible to receive the benefit of Promotions or Promotional Products until such time as PuntZone Management has deemed - at its sole and absolute discretion - that the PuntZone Customer's wagering activity is both genuinely recreational and legitimate (in the sense that the nominal PuntZone Account Holder is in fact solely responsible for the opening, funding, use and control of their PuntZone Customer Account).
- Without limitation, the following shall constitute an abuse of a PuntZone Promotion or Promotional Products by a Customer:
- Allowing a third party direct or indirect access to the Member's PuntZone Customer Account.
- Where the Customer's total bets on promotional events or markets (either in terms of turnover or number of bets placed) equals or exceeds the Customer's total bets on non-promotional events or markets (excluding markets provided by third party providers such as playerbets). For the purposes of calculating turnover or the number of bets on non-promotional events and markets, only bets placed at a dividend of $1.90 or higher will be taken into consideration.
- Where, in the reasonable opinion of PuntZone, a Customer is creating multiple Customer Accounts, or otherwise colluding with multiple account holders, in order to 'stockpile' promotions or acquire the benefit of more than their prescribed allotment of promotional products.
- If a Customer places a wager on two or more of the competitors in a sporting event (either in 'real' cash, Bonus Bets, or a combination of both).
- Turnover Requirements
- If you receive a bonus bet, the deposit must be turned over at odds of $1.90 or greater before you can withdraw. Bonus winnings do not need to be turned over.
- Only first bet on a given race or event shall count towards turnover.
- Bonus Bets do not count towards turnover
- If we believe you are match betting/promotional abuse with bonus bets/promotions, we reserve the right to close your account or void all pending bonus bets or winnings at the discretion of the bookmaker. This includes but not limited to placing bets on all likely outcomes of an event, equal or zero margin bets, hedge betting, arbitrage betting. We reservice the right to restrict the use of Bonus Bets to racing products only.
- Bonus Bets can be placed in any amount on Racing Products or Fixed odds Sports Events (singles only, not multis or exotics) Bonus Bets expires 30 days after their application unless otherwise stated. Bonus Bets are provided at our discretion and can be held back or withdrawn at any time. One Bonus per IP address, per person, account, household, internet connection, computer, mobile device.
- Only one PuntZone Customer per household is eligible for Promotional Products.
- If PuntZone Management suspects that PuntZone Account Holder is part of a syndicate, or otherwise using their PuntZone Customer Account primarily to generate bonuses or abuse promotional products, PuntZone Management may, prior to allowing any funds to be withdrawn by that account holder, request evidence to support the fact the account was solely used and funded by the PuntZone Account Holder, and that there was no interaction with a third party at any time in connection with the opening or funding of the account or the placement of any relevant transactions.
- PuntZone reserves the rights to cancel any or suspend any promotional offers at any time, including any previously accrued bonuses or other benefit and make promotional offers unavailable to any customer at any time without providing any reasons or notice.
- To the extent that circumstances arise for which no provision is made in these the rules regarding PuntZone Promotions & Promotional Products, PuntZone reserves the right to make a ruling to resolve said circumstances in its sole and absolute discretion, with said ruling to be final and binding.
- PuntZone Management reserves the right to, at any time and at its sole and absolute discretion, determine and/or revoke a Customer's eligibility to receive any PuntZone Promotion or Promotional Product for any reason whatsoever. This includes (without limitation) where a Customer is deemed by PuntZone (at its sole and absolute discretion):
- Protest Payout (& Racing Protests Generally)
- PuntZone Protest Payout will be applied when a horse on which the Customer has placed a bet is first past-the-post but is ultimately relegated due to an upheld protest or enquiry by the Racing Stewards.
- In the event of an upheld protest on eligible events, PuntZone will pay out in respect of both the first past-the-post and the runner ultimately declared as the official winner.
- PuntZone Protest Payout applies to every Australian Thoroughbred and Harness race. PuntZone does not offer Protest Payout on any international race in any racing code.
- For the avoidance of doubt, Protest Payout shall only apply in respect of:
- Bets on horses that are first past-the-post but later relegated as a result of a protest or other Stewards' inquiry;
- Fixed Odds and Tote (Win) bets (and the 'win' portion of Fixed Odds (Each-Way) bets) that are placed by the Customer after the declaration of the final field;
- The Customer's first accepted, qualfiying bet on a given runner; and
- Official protests and Stewards' inquiries.
- Protest Payout shall not apply in respect of:
- Bets on horses that originally finished second or third past-the-post but are relegated out of the placings as a result of a 'minor protest';
- Bets placed on 'All-In' or futures markets;
- Special markets, products or bet types including, without limitation, multi-leg bets, exotic bets, bonus bets, head-to-head betting, 'Odds v Evens' markets, 'Favourite v Field' markets, or 'Box/Jockey Challenge markets; or
- Disqualifications including, without limitation, where a horse is disqualified as a result of weighing in 'light' after the completion of the race.
- In the event that an official protest is upheld, any wagers in a 'Run Second to the Favourite' market (and wagers into similar markets/promotions connected to the relevant event) will be void.
- Subject to the PuntZone betting rules, the amount of the Protest Payout will be equal to the full return the Customer would have received had the horse been declared the official winner except that the maximum amount paid out to a Customer on account of Protest Payout shall be limited to:
- Two thousand dollars ($2,000) per Customer per race; and
- Five thousand dollars ($5,000) per Customer per day.
- This product is available for recreational customers only and PuntZone reserves the right to, at its sole and absolute discretion, exclude or limit the eligibility of certain Customers from receiving the benefit of the PuntZone Protest Payout.
- If a Customer who is not eligible for Protest Payout is credited winnings based on interim results and the runner on which they placed their bet is subsequently demoted as a result of an upheld protest, PuntZone reserves the right to adjust said Customer's Account Balance upon the re-settlement of the relevant event to reflect the official results. In the event that the re-settlement of the event results in a Customer's available balance being negative (owing to withdrawals or other transactions in the intervening period), the amount required to return the Customer's Account Balance to zero is immediately due and payable.
- PuntZone 'Boost'
- With PuntZone's 'Boost', Customers can spend 'Boost' Tokens to get an increased dividend on their bet.
- PuntZone's Wagering Rules apply in respect of 'Boosted' bets, including (without limitation):
- Trading & event payout limits and other restrictions;
- Rules regarding the application of deductions as a result of scratchings in racing events; and
- The 'Dead Heat Rule (Racing)'.
- The number or type of PuntZone 'Boost' Tokens which may be made available to a Customer on any given day may vary and will be issued at the absolute discretion of PuntZone Management. PuntZone Management will not enter into any communications regarding the issuance of, or failure to issue, PuntZone 'Boost' Tokens.
- PuntZone 'Boost' Tokens will only be able to be used on 'Fixed Odds (Win)' products (in both Sport and Racing), and only where the 'Boost Token' button appears on a given betting leg within the Betslip.
- The dividend available to you when you apply your PuntZone 'Boost' Token will depend upon a range of factors and will be calculated and applied at the absolute discretion of PuntZone Management.
- PuntZone 'Boost' tokens cannot be used in conjunction with any other promotions offered by PuntZone from time to time including Bonus Bets or any bets placed which would qualify members to receive a Bonus Bet. For example, a 'Boosted' bet would not be eligible to be refunded as part of any 'Money-Back' promotion.
- In the event that a 'Cash-Out' offer is advanced to a Customer in respect of a bet, the 'Cash-Out' settlement will be based on the original dividend rather than the 'Boosted' dividend.
- Fair Use Policy
- PuntZone reserves the right to, at any time and at its sole and absolute discretion:
- Change, suspend or terminate the availability of PuntZone 'Boost' Tokens on any sport or market; and
- Exclude any Customer from receiving PuntZone 'Boost' Tokens if PuntZone Management determines that the Customer is abusing or has abused the promotion.
- In addition to, and without limiting, the provisions detailed above in 'Section 2A - Eligibility & Fair Use Policy', the following actions shall also constitute abuse of the PuntZone 'Boost' promotion:
- Allowing a third party direct or indirect access to the Customer's PuntZone Customer Account; and
- Where the Customer's 'Boosted' wagers exceed the value (both in terms of turnover, and number of bets placed) of non-promotional wagers. (For the purposes of calculating non-promotional turnover in the context of this rule, only bets placed at a dividend of $1.80 or higher will be taken into consideration.)
- Where, in the reasonable opinion of PuntZone, a Customer is creating multiple PuntZone Customer Accounts, or otherwise colluding with other Customers, in order to accrue more than their allottment of 'Boost' Tokens.
- PuntZone reserves the right to, at any time and at its sole and absolute discretion:
- PuntZone 'Money Back' Promotions
- PuntZone offer 'Money Back' promotions on selected racing and sporting events as displayed from time-to-time on our Promotions page for logged in Customers.
- Where a 'Money Back' Promotion is being run on a given Thoroughbred Racing event, Customers will receive a Bonus Bet matching the stake of their FIRST (Win) bet on the event (up to a maximum of $50.00) if their selection runs 2nd or 3rd.
- In addition to, and without limiting, the provisions detailed above in 'Section 2A - Eligibility & Fair Use Policy', the following rules apply to specifically PuntZone's 'Money Back' Promotions:
- The determination as to a Customer's eligibility for a refund, and the amount of that refund, will be based on that Customer's FIRST (Win) bet placed on the relevant race.
- Notwithstanding the amount of the Customer's qualifying bet, the amount of any 'Money Back' Bonus Bet will be limited to $50.00.
- 'Money Back' Bonuses will only be awarded in respect of single bets (and not multi-leg bets).
- 'Boosted' bets and Bonus Bets will not be eligible for 'Money Back' Bonuses.
- Bets on races with less than five (5) runners will not be eligible for 'Money Back' Bonuses.
- If a given race has less than eight (8) runners, only the qualifying bets on the horse finishing 2nd will be refunded.
- Bonus Bets awarded as part of a 'Money Back' Promotion will expire if not used within seven (7) days of being awarded.
- Only one member per household is eligible for 'Money Back' Promotions, and the account must be solely operated by the account holder in order to be eligible.
- Loyalty Rewards Program
- Eligibility for the PuntZone Loyalty Rewards Program
- The PuntZone Loyalty Rewards Program is a loyalty program in which all PuntZone Customers (except for corporate bookmakers) are eligible to participate.
- PuntZone Customers are automatically subscribed to the PuntZone Loyalty Rewards Program upon registering with PuntZone, and are deemed to have accepted the terms and conditions relating to said program. The terms and conditions of the PuntZone Loyalty Rewards Program shall be read in conjunction with all other terms, conditions and rules promulgated by PuntZone from time to time.
- PuntZone Customers may unsubscribe from the PuntZone Loyalty Rewards program at any time either by opting out online or otherwise by contacting PuntZone.
- PuntZone reserves the right to suspend or terminate the PuntZone Loyalty Rewards Program at any time without notice. In the event that the PuntZone Loyalty Rewards Program is suspended or terminated, any Loyalty Rewards Points earlier accrued by Customers may, at PuntZone's sole and absolute discretion, be forfeited and/or expunged.
- Accruing Loyalty Rewards Points
- Customers can view their Loyalty Rewards Points balance in the Benefits tab of the My Account section of the PuntZone platform.
- A maximum of 500,000 Loyalty Rewards Points can be accrued by a PuntZone Customer each week. For the purposes of this Clause, a week shall be defined as the period running from 12:00am each Sunday to 11:59pm on the following Saturday.
- There is a Balance Limit of 5,000,000 Loyalty Rewards Points.
- Any Loyalty Rewards Points accrued in respect of bets or transactions that are later cancelled for any reason whatsoever (including, without limitation, at the request of a Customer or owing to the abandonment of an event or scratching of a runner), will be automatically deducted from the Customers's Loyalty Rewards Points Balance.
- Loyalty Rewards Points may, at the discretion of PuntZone Management, be annulled or expired if a Customer has not registered a wager with PuntZone for a continuous period of six (6) months or more.
- Redeeming Loyalty Rewards Points
- Customers can redeem Loyalty Rewards Points at their discretion via the Benefits tab in the My Account section of the PuntZone platform.
- Customers can also set-up a facility whereby their Loyalty Rewards Points will be automatically redeemed upon their Loyalty Rewards Points balance exceeding a specified amount. The Customer will be automatically credited with a Bonus Bet within thirty (30) minutes of their Loyalty Rewards Points Balance exceeding the specified automatic redemption figure.
- Loyalty Rewards Bonus Bets Promotions
- The following rules regarding Bonus Bets awarded as a result of the redemption of Loyalty Rewards Points are in addition to, and shall not adversely affect, PuntZone's other rules regarding PuntZone Promotions & Promotional Products.
- As part of the PuntZone Loyalty Rewards program, Customers are entitled to redeem $1.00 in Loyalty Rewards Bonus Bets for every 200 Loyalty Rewards Points that they have accrued.
- Bets placed using Loyalty Rewards Bonus Bets will not accrue any Loyalty Rewards Points.
- Loyalty Rewards Bonus Bets will expire if they are not used within thirty (30) days of redemption by the Customer.
- Fair Use Policy
- PuntZone reserves the right to, at any time, exclude any Customer from the PuntZone Loyalty Rewards program if PuntZone Management determines, at its sole and absolute discretion, that the Customer is abusing or has abused the PuntZone Loyalty Rewards Program.
- In addition to, and without limiting, the provisions detailed above in 'Section 2A - Eligibility & Fair Use Policy', the following actions shall also constitute abuse of the PuntZone Loyalty Rewards Program:
- Continually depositing and withdrawing from a PuntZone Customer Account in order to maximise the accrual of Loyalty Rewards Points.
- Depositing a figure far in excess of what is, in the view of PuntZone Management, reasonably required for the betting needs of the relevant Customer with the intent to generate additional Rewards Points. (This might be indicated when funds are withdrawn shortly after the turnover necessary for Rewards Points to accrue to the Customer has been achieved.)
- Opening multiple accounts to circumvent either the weekly Loyalty Rewards Points accrual limit or the Loyalty Rewards Points Balance Limit.
- In the event that a Customer is excluded from the PuntZone Loyalty Rewards Program pursuant to these Wagering Rules, PuntZone Management reserves the right to expunge all Loyalty Rewards Points from that Customer's Account and also to expire any Bonus Bets earlier redeemed by the Customer using Loyalty Rewards Points.
- Eligibility for the PuntZone Loyalty Rewards Program
- Eligibility & Fair Use Policy
- Racing (Thoroughbreds / Harness / Greyhounds)
- PuntZone Wagering Products (Racing)
- PuntZone offers a vast array of wagering products and bet types on Thoroughbred, Harness and Greyhound Racing. These include:
Best Tote + Starting Price (BT3SP)The Customer will be paid out at the greater of:
- The highest of the dividends declared by the Victorian TAB, the New South Wales TAB and the Queensland TAB; and
- The 'Official Starting Price'.
Best of Three Totes (BT3)The Customer will receive the highest of the dividends declared by the Victorian TAB, the New South Wales TAB and the Queensland TAB.
For 'Each-Way' wagers placed on the 'Best of 3 Totes' product, the place portion of the wager will be paid out at the dividend specified on the Betslip.Best of Two Totes (BT2)The Customer will be paid out at the highest of the dividends declared by the Victorian TAB and the New South Wales TAB.
For 'Each-Way' wagers placed on the 'Best of 2 Totes' product, the place portion of the wager will be paid out at the dividend specified on the Betslip.Win & Place Tote +5%The Customer will be paid out at the dividend declared by the Victorian TAB and receive an extra sum equal to 5% of their profit from the relevant bet.
For example, if a Customer places a winning $50 'Win Tote + 5%' on a runner with a Victorian TAB dividend of $10, the Customer's payout will be:
= ( 50 x 10 ) + ( 0.05 x ( 50 x 10 - 50 ) )
= $522.50Middle ToteThe Customer will be paid out at the median dividend declared by the Victorian TAB, the New South Wales TAB and the Queensland TAB.
For 'Each-Way' wagers placed on the 'Middle Tote' product, the place portion of the wager will be paid out at the 'Middle Tote (Place)' dividend.Fixed OddsThe Customer will be paid out at the dividend available and taken at the time of bet placement. 'Fixed Odds (Win)' and 'Fixed Odds (Place)' dividends are not subject to fluctuation after acceptance of the wager.
Fixed Win & Place odds are available on the PuntZone website and once confirmed are not subject to fluctuation.
For 'Each-Way' wagers placed on the 'Fixed Odds' product, the place portion of the wager will be paid out at the dividend specified on the Betslip.Top Fluctuation (TF)The Customer will be paid out at the highest dividend forming part of the Official Price Fluctuations as posted by the racing authority of the State in which the race is being run.
For the avoidance of doubt, the 'Pre-Post Fluctuations' displayed on the PuntZone website prior to the first call of the Official Price Fluctuations are not taken into consideration when determining the Top Fluctuation.
'Top Fluctuation' betting will be available only until the first call of the Official Price Fluctuations (ordinarily 20-25 minutes prior to the commencement of a racing event).
'Each-Way' betting with the 'Top Fluctuation' product will only available on selected races, which races will be designated at the sole discretion of PuntZone Management. In the event that 'Each-Way' betting is available on a 'Top Fluctuation' wager, the place portion of the wager will be paid out at the dividend specified on the Betslip.Best of the Best (BOB)The Customer will be paid out at the highest dividend forming part of the Official Price Fluctuations as posted by the racing authority of the State in which the race is being run or the Best of the three official tote dividends depending which is higher.
For the avoidance of doubt, the 'Pre-Post Fluctuations' displayed on the PuntZone website prior to the first call of the Official Price Fluctuations are not taken into consideration when determining the Top Fluctuation.
'Best of the Best' betting will be available only until the first call of the Official Price Fluctuations (ordinarily 20-25 minutes prior to the commencement of a racing event).
'Each-Way' betting with the 'Best of the Best' product will only available on selected races, which races will be designated at the sole discretion of PuntZone Management. In the event that 'Each-Way' betting is available on a 'Best of the Best' wager, the place portion of the wager will be paid out at the dividend specified on the Betslip.Multi-Leg BetsA 'Multi-Leg Bet' (also known as an 'Accumulator' or an 'All-Up') is the combination of two or more bets into a single wager. The dividend of a 'Multi-Leg Bet' is derived by multiplying the dividends of each of the individual bets comprising the 'Multi-Leg Bet'.
'Multi-Leg Bets' may not contain any interdependent legs unless they form part of a 'Same-Race Multi'.
PuntZone accepts 'Multi-Leg Bets' of up to ten (10) legs. PuntZone will not accept 'Multi-Leg Bets' with a dividend exceeding $10,001.00. The maximum payout on any 'Multi-Leg Bet' at PuntZone is $20,000.00.Racing ExoticsPuntZone may offer the following Racing exotic bet types:- Quinella
- Exacta
- Trifecta
- First Four; and
- Quadrella.
See the section hereunder labelled 'Racing Exotics' for more information on the rules relating specifically to Racing Exotics.
- PuntZone offers a vast array of wagering products and bet types on Thoroughbred, Harness and Greyhound Racing. These include:
- Abandonments, Relocations & Changes in Race Conditions
- If, after the placement of a wager, a race meeting is abandoned or postponed to another date, PuntZone may, at its sole and absolute discretion and without regard to the actions or announcements of any TAB, racing authority or other wagering operator, void any standing single and exotic wagers on the abandoned or postponed meeting.
- If a race meeting is:
- Transferred to a venue other than the listed venue at the time of bet placement;
- Scheduled to be run on a track surface other than the listed track surface at the time of bet placement; or
- Scheduled to be run over a distance other than the listed distance at the time of bet placement,
- The meeting still takes place on the same day; and
- Any runners scratched at the time of bet placement remain scratched.
- If there is a relocation or change of race conditions of the kind mentioned in the preceding Clause, and any scratched runners are reinstated, all standing single and exotic wagers on the meeting will, without regard to the actions or announcements of any TAB, racing authority or other wagering operator, be cancelled/voided.
- Regardless of whether a 'Futures' event (i.e. an event designated for 'All-In' betting) has been abandoned, postponed or transferred from the original date, all bets placed prior to the barrier draw shall stand until the completion of the event. All bets placed after the final field is announced will be subject to refund and members must re-submit new wagers on the event.
- Scratchings
- A 'scratching' refers to the withdrawal of a runner from a race in which it is nominated.
- If a runner is scratched following final acceptances and/or the declaration of the final field of a given race:
- All wagers that were placed on the scratched runner prior to the declaration of the final field will be deemed to have been taken on an 'All-In' basis and therefore be deemed losing bets;
- All wagers that were placed on the scratched runner after the declaration of the final field will be voided;
- All 'Fixed Odds', 'Top Fluctuation' and other fixed price wagers placed after the declaration of the final field on any runners remaining in the field will be subject to a Deduction (with said Deduction to be calculated in accordance with the PuntZone Schedule of Deductions (see below)).
- 'Favourite v Field' Markets
- In the event that the 'Favourite' listed in the 'Favourite v Field' market is subsequently scratched, all wagers placed in that market (while that runner was the nominated 'Favourite') will be voided and the amount of those bets refunded to the Customer.
- In the event that any runner other than the listed/nominated 'Favourite' is scratched after bet placement:
- Any wagers placed on the nominated 'Favourite' will be subject to a standard Deduction calculated in accordance with the PuntZone Schedule of Deductions; and
- Any wagers placed on the 'Field' will be subject to an inverse Deduction (i.e. the dividend will increase by the amount of the Deduction) to compensate the Customer for the reduced probability of the 'Field' bet being successful.
- PuntZone may, at its discretion, agree to the cancellation or voiding of a 'Favourite v Field' wager if the Customer contacts PuntZone prior to the commencement of the relevant event.
- 'Dead Heat' Rule (Racing)
- In the event of a 'Dead Heat' (i.e. where two or more runners in an event are declared to have finished tied), unless a 'Dead Heat' was an available betting option:
- Any 'Fixed Odds', 'Top Fluctuation','Official Starting Price' or other fixed price wagers on the tied runners will be paid out at the face value of the relevant wagering ticket divided by the number of runners involved in the Dead Heat; and
- Any wagers on 'Tote' or 'Tote-Derivative' products will be paid out in accordance with the dividends declared by the TABs (which will have been adjusted to account for the 'Dead Heat').
- For the avoidance of doubt, for the purposes of the 'Dead Heat Rule (Racing)':
- Wagers on 'Top Fluctuation' and 'Official Starting Price' products are deemed to be 'Fixed Odds' wagers; and
- Any 'Fixed Odds' component of a 'Tote-Derivative' Wagering Product such as, for example, the Official Starting Price component of a 'Best Tote + SP' wager, shall be calculated as if it were a 'Fixed Odds' wager.
- In the event of a 'Dead Heat' (i.e. where two or more runners in an event are declared to have finished tied), unless a 'Dead Heat' was an available betting option:
- 'Fixed Odds' Betting
- Where there are eight (8) or more runners in a given race, 'Fixed Odds (Place)' wagers (including where the place component of any fixed price 'Each-Way' bet is to be paid at the 'Fixed Odds (Place)' dividend) will be paid in respect of the 1st, 2nd and 3rd placegetters.
- Where there are seven (7), six (6) or five (5) runners in a given race, 'Fixed Odds (Place)' wagers (including where the place component of any fixed price 'Each-Way' bet is to be paid at the 'Fixed Odds (Place)' dividend) will be paid only in respect of the 1st and 2nd placegetters.
- Where there are less than five (5) runners in a given race (including where the field is reduced as a result of late scratchings), all 'Fixed Odds (Place)' wagers (including the place component of any fixed price 'Each-Way' if said component is to be paid at the 'Fixed Odds (Place)' dividend) will be voided.
- 'Tote' & 'Tote-Derivative' Betting
- In the event that trading in one or more of the totalisator pools is suspended or interrupted, PuntZone reserves the right to (at its discretion) either:
- Postpone the resulting of any wager contingent on any of said totalisator pools until such time as the suspension or interruption is resolved; or
- Exclude or disregard the totalisator pool or pools that is/are suspended or interrupted, and result any contingent wagers solely on the basis of the totalisator pool or pools that have not experienced any interruption of trading. (For example, if the New South Wales Tote is experiencing an outage, PuntZone may elect to:
- Pay out successful 'Best Tote' wagers as the best of only the Victorian and Queensland totes; and/or
- Pay out successful 'Middle Tote' wagers as the average of the Victorian and Queensland totes.
- Payout Limits / Adjustments on 'Tote' & 'Tote-Derivative' Betting
- For the avoidance of doubt, any reference to a 'Tote' or 'Tote-Derivative' wager in these wagering rules includes win, place and/or exotics wagers.
- PuntZone may, at its discretion, place a limit on the payout in respect of any 'Tote' or 'Tote-Derivative' wager where:
- Any of the Australian TABs has declared an irregular dividend relative to the Official Starting Price, the PuntZone 'Fixed Odds' dividend at the time of the jump, or any of the dividends declared by the other Australian TABs; or
- Where there is a reasonable suspicion of the totalisator pools having been manipulated.
- In the event that one of the Australian TAB's returns an elevated dividend owing to their foregoing of their normal take out (whether for promotional reasons or otherwise), PuntZone reserves the right to exclude or ignore that elevated dividend for the purposes of calculating the payout of any 'Tote' or 'Tote-Derivative' wager.
- If the total amount of any totalisator pool for any 'Tote' or 'Tote-Derivative' product is less than five hundred dollars ($500.00), PuntZone may, at it sole and absolute discretion, disregard such totalisator pool in the calculation of any 'Tote' or 'Tote-Derivative' dividend.
- PuntZone may, at its discretion, place a limit on the payout in respect of any 'Tote' or 'Tote-Derivative' wager such that the dividend at which a Customer's wager is paid will not be more than 50% greater than (i.e. 1.5 times) the amount of the lowest of the dividends declared by the three Australian TABs and the final PuntZone 'Fixed Odds' price.
- In the event that any tote dividend is more than 50% higher than any of the Official Starting Price, the final PuntZone 'Fixed Odds' price, or any of the dividends declared by the other Australian TABs, PuntZone may exclude or disregard the irregular dividend for the purposes of calculating the payout of any 'Tote' or 'Tote-Derivative' wager.
- PuntZone reserves the right to cancel any 'Tote' or 'Tote-Derivative' wager of a Customer where that Customer or their associates have manipulated any of the totalisator pools.
- If, pursuant to this Clause, any tote dividend/s has/have been excluded or disregarded for the purposes of calculating the payout of any 'Tote' or 'Tote-Derivative' wager the following rules shall apply:
- Successful 'Best Tote' wagers will be paid out on the basis of those tote dividends that have not been excluded or disregarded; and
- Successful 'Middle Tote' wagers will be paid out as the average of those tote dividends that have not been excluded or disregarded.
- If it is reasonably believed that any of the totalisator pools have been manipulated, all 'Tote' or 'Tote-Derivative' wagers will be paid out as 'Middle Tote' except where all three totalisator pools have been manipulated in which event PuntZone will be pay the closing fixed price dividend.
- 'Tote-Derivative (Place)' Betting
- 'Tote-Derivative (Place)' dividends shall be paid in respect of any runner for which the Victorian TAB declares a place dividend.
- Notwithstanding the dividends declared by any Australian TAB, PuntZone reserves the right to apply a cap on, and downwardly adjust, any 'Tote-Based (Place)' dividend such that the 'Tote-Based (Place)' dividend of a runner does not exceed the 'Tote-Based (Win)' dividend of said runner (as declared by any of the three TABs).
- For the avoidance of doubt, the payout limits / adjustments referred to above apply equally in respect of 'Tote (Place)' and 'Tote-Derivative (Place)' wagers.
- In the event that trading in one or more of the totalisator pools is suspended or interrupted, PuntZone reserves the right to (at its discretion) either:
- Racing Exotics
- PuntZone accepts wagers on the following Racing Exotic bet types:
QuinellaA Quinella is when the Customer has predicted the two runners that placed first and second, irrespective of the specific order in which those runners finished.ExactaAn exacta is when the Customer has predicted the two runners that placed first and second in the correct order.TrifectaA Trifecta is when the Customer has predicted the three runners that placed first, second and third in the correct order.First FourA First Four is when the Customer has predicted the four runners that placed first, second, third and fourth in the correct order.QuadrellaA Quadrella (or 'Quaddie') is when the Customer has predicted the winners of the four races designated by the Victorian TAB as forming part of the Quadrella.
- For all racing exotics, the Customer will receive the dividend declared by the Victorian TAB.
- In the event of a 'jackpot':
- If the Customer has a Unit Stake of greater than 1, the Customer will receive the dividend derived by dividing the amount of the Victorian TAB jackpot by the Customer's Unit Stake; or
- If the Customer has a Unit Stake of less than 1, the Customer will receive the dividend derived by multiplying the amount of the Victorian TAB jackpot by the Customer's Unit Stake.
- In the unlikely event that the Victorian TAB is not offering racing exotics in the location in which the Customer's exotic wager is struck, the Customer will receive the lowest of the dividends declared by the New South Wales TAB and Queensland TAB.
- PuntZone reserves the right to limit the total payout to a Customer in respect of a successful racing exotics wager if the total amount to be paid out to a Customer would exceed the total amount held in the relevant Victorian TAB pool. In such an event, PuntZone may, acting in its sole and absolute discretion, limit the total payout to an affected Customer to the total amount held in said Victorian TAB pool.
- The maximum amount that Puntzone will be obliged to payout to a Customer on any single wager shall be limited depending on the bet type as follows:
Gallops Quinella $5,000 Exacta $2,000 Trifecta $20,000 First 4 $20,000 Quadrella $20,000 Greyhounds Quinella $5,000 Exacta $2,000 Trifecta $10,000 First 4 $10,000 Quadrella $10,000 Harness Quinella $5,000 Exacta $2,000 Trifecta $10,000 First 4 $10,000 Quadrella $10,000 Please Note: All amounts stated in the above table are references to the maximum amount of total payout (Including Stake) that a Customer can receive in connection with a racing event.
- Except in the case of Quadrella bets, if a runner forming part of a Customer's exotics selections is either scratched or declared a 'non-runner' after the placement of the wager, the Customer will receive a refund in respect of every combination that includes the scratched runner.
- In the case of Quadrella bets, if the Customer's Quadrella selections include a runner or runners that is/are later scratched, the 'substitute' (as nominated by the Victorian TAB) will be added to the Customer's selections in place of each of the Customer's selections that have been scratched.
- PuntZone may place a limit on the payout (final odds) where there is an irregular dividend on one of the official 3 state totes. If PuntZone deem the pool has been been manipulated, an example of this may be where an Exacta pays more than a Trifecta etc- Management reserves the right to be able to pay the dividend at a pool different to the Vic TAB which is in line with the market.
- Notwithstanding any of the above, PuntZone reserves the right to void any or all wagers where PuntZone reasonably suspects that they have been made by an individual or group of individuals acting together in an attempt to manipulate tote-based dividends
- PuntZone accepts wagers on the following Racing Exotic bet types:
- Jockey & Box Challenges
- Jockey & Box Challenge wagers will be available only on selected meetings and on a 'Win Only' basis.
- Jockeys / Boxes accrue points in a 'Jockey/Box Challenge' on the basis of three points for a win, two points for finishing second, and one point for finishing third. The jockey/box that accrues the most points will be declared the winner of the 'Jockey/Box Challenge'.
- In the event that two or more jockeys/boxes tie for victory in the 'Jockey/Box Challenge', the 'Dead Heat Rule (Racing)' will apply.
- If a listed jockey/box that does not take part in at least one (1) race in the relevant meeting all bets on the market will be voided and a new market re-created.
- In the event that a race meeting, or any race comprising that meeting, is postponed, abandoned or declared a 'no-race' by stewards, all wagers in a 'Jockey/Box Challenge' market will be voided unless, at the time of the postponement, abandonment or the first declaration of a 'no-race', a jockey/box has a wholly unassailable lead in the Jockey/Box Challenge in which event all wagers (both successful and unsuccessful) will be settled as if the meeting had proceeded to completion. In the event of an abandonment, postponement or "no -race" and a jockey / box has a lead in which a tie is the worst-case-scenario, all relevant bets shall be voided regardless.
- In the case of 'Box Challenge' markets, points are accrued on the basis of the runner's rug number regardless of which 'box' the runner actually starts from.
- In the case of 'Jockey/Box Challenge - Exact Score' markets, if there is a tie for victory in the 'Jockey/Box Challenge' - and accordingly no winning score - all wagers placed in the market will be deemed to have lost.
- Deductions
- A 'Deduction' is a reduction in the fixed price dividend taken by a Customer owing to one or more of the other runners in the same event being withdrawn (i.e. scratched) after the placement of the relevant wager.
- A Deduction may be applied to a 'Fixed Odds' wager where:
- The wager was placed after the declaration of the final field for the relevant event; and
- The relevant scratching occurs after the wager was placed.
- Calculation of Payouts After Deductions
- Your payout following the application of a Deduction can be calculated as follows:
- Stake x Odds (at time of bet placement) = Original Payout
- Original Payout x (1 - Deduction) = Final Payout
- Your payout following the application of a Deduction can be calculated as follows:
- Amount of Applicable Deduction
- The Deduction is the percentage by which the fixed price dividend taken by the Customer will be reduced. The amount of any applicable Deductions will be displayed adjacent to the scratched runner on the race screen on any PuntZone wagering channel.
- The following table details the amount of the Deduction that will be applied to all eligible fixed price wagers (except those wagers placed on Victorian Thoroughbred Racing where Racing Victoria's Victorian Official Deductions will be applied). In the following table:
- Column A represents the dividend of the scratched runner at the time of its scratching;
- Column B is Deduction applicable to the Customer's 'Fixed Odds' dividend;
- Column C is the Deduction applicable to the Customer's 'Fixed Odds (Place)' dividend in a market where 'Place' bets are being paid in respect of the 1st, 2nd and 3rd placegetters;
- Column D is the Deduction applicable to the Customer's 'Fixed Odds (Place)' dividend in a market where 'Place' bets are being paid only in respect of the 1st and 2nd placegetters.
ABCD1.050.800.300.441.060.800.300.441.070.800.300.441.080.800.300.441.090.800.300.441.100.800.300.441.120.800.300.441.140.800.300.441.160.800.300.441.180.790.300.441.200.780.300.441.220.770.300.441.240.750.290.431.260.740.290.431.280.730.290.431.300.720.290.421.350.690.290.421.400.670.280.411.450.640.280.411.500.620.280.401.550.600.270.391.600.580.270.391.650.570.270.381.700.550.270.381.750.530.260.371.800.520.260.371.850.510.260.361.900.490.250.361.950.480.250.352.000.470.250.352.050.460.250.352.100.450.240.342.150.430.240.342.200.420.240.332.250.420.240.332.300.410.240.332.350.400.230.322.400.290.330.322.450.380.230.322.500.370.230.312.600.360.220.302.700.350.220.302.800.330.210.292.900.320.210.293.000.310.210.283.100.300.200.273.200.290.200.273.300.280.200.263.400.270.190.263.500.270.190.253.600.260.190.253.700.250.190.253.800.250.180.243.900.240.180.244.000.230.180.234.200.220.170.234.400.210.170.224.600.200.160.214.800.190.160.215.000.190.160.205.500.170.150.196.000.160.140.186.500.140.130.167.000.130.120.167.500.120.120.158.000.120.110.148.500.110.110.139.000.100.100.139.500.100.100.1210.000.090.100.1211.000.080.090.1112.000.080.080.1013.000.070.080.0914.000.070.070.0915.000.060.070.0816.000.060.070.0817.000.050.060.0718.000.050.060.0719.000.050.060.0720.000.050.050.0621.000.040.050.0626.000.030.040.0531.000.030.030.0441.000.020.030.0351.000.020.020.02
- Minimum Bet Limits (Racing)
- The amount that a Customer is able to stake on any wager will be determined on a case-by-case basis by PuntZone Management depending on the event on which the wager is placed and the prevailing market conditions.
- PuntZone will attempt to satisfy all bet requests but may, at its sole and absolute discretion, reject or partially accept certain bet requests subject to any 'Minimum Bet Limits' applicable to the relevant event.
- Minimum Bet Limits
- A number of Australian wagering control bodies prescribe 'Minimum Bet Limits' for the benefit of punters.
- For events to which a 'Minimum Bet Limit' applies, PuntZone are obliged to accept wagers in which a Customer's potential profit is below the specified threshold.
- 'Minimum Bet Limits' apply only to Fixed Odds bets. They do not apply to bets on 'Top Fluctuation', 'Best of the Best', 'Tote' or 'Tote-Derivative' products, racing exotics, or multi-leg bets.
- Click here to view detail of the currently prescribed 'Minimum Bet Limits'
- Same-Race Multis (SRM)
- Same-Race Multi bets are available on all Australian Thoroughbred and Greyhound races; and on select International Meetings. SRM bets are Multi Bets where the selections relate to a runner winning, finishing top 2, 3 or 4 in the same event. PuntZone Multi Bet rules apply. SRM odds are calculated based upon the relatedness of the selections in the wager and not a multiplication of odds for each selection.
- Thoroughbred SRM's are available on race day from 9am local time (post scratchings) and once fixed odds win prices are available for the race.
- Greyhound SRM's are available five minutes prior to scheduled race time.
- SRM bets will be voided, and stake fully refunded if one or more selections are scratched.
- If a voided SRM has been placed into a multi containing other Single/s or Same Game Multi/s, the SRM leg in the multi will be voided but the remainder of the multi will stand and odds will be revised, to take into account the voided leg.
- Should a SRM wager be placed where all selections are completely related contingencies, the bet will be paid out at the highest odds of any single selection. E.g. Winx to finish top 2 ($2.25) into Winx to finish top 3 ($1.95.) will be paid at $2.25.
- Standard deductions will apply to SRM bets where scratching(s) occur after the bet has been placed.
- In the event a field is reduced to five or less runners, any SRM bets struck prior to the reduction in field size will be void.
- In the event of a dead heat in one or more SRM legs, standard Dead Heat Rules apply.
- SRM bets are subject to PuntZone Payout Limits outlined in 'Section 1F - General Wagering Management (Payout Limits)'.
- In the event that one or more of the selections comprising a Same-Race Multi bet is scratched, the relevant bet will be voided and the amount of the stake refunded to the Customer.
- If a Customer has placed a Same-Race Multi bet on a race in which a runner is scratched and the scratched runner or runners do not form part of the Customer's Same-Race Multi, standard Racing deductions will apply and the Customer's Same-Race Multi dividend will be recalculated to take account of the scratched runners.
- In the event of a dead-heat in one or more of the legs comprising a Same-Race Multi, the 'Dead Heat Rule (Racing)' will apply.
- Sports Betting (General Terms)
- The following general rules shall apply to all sports betting via the PuntZone Platform except where they are inconsistent with any of the provisions applicable to a specific sport, in which event the sport-specific provisions shall prevail to the extent of the inconsistency.
- 'Dead Heat' Rule (Sport)
- In the event of a 'Dead Heat' (i.e. where two or more competitors/players in an event are declared to have finished tied), unless a 'Dead-Heat', 'Draw', 'Tie' or equivalent market was an available betting option, all fixed price wagers on the tied runners will be paid out at the face value of the relevant wagering ticket divided by the number of runners involved in the Dead Heat.
- 'Multi-Leg' Bets (Including Same-Game Multis)
- In the case of 'Multi-Leg' Bets on sporting events, if any leg or legs forming part of the 'Multi-Leg' bet is voided pursuant to these Wagering Rules, the payout in respect of the affected 'Multi-Leg' bet will be recalculated to take account of the voided leg or legs.
- For the avoidance of doubt, this rule is applicable to 'Multi-Leg' Bets on sporting events only. Different rules are/may be applicable to 'Multi-Leg' Bets on racing events (including 'Same-Race Multis'). For the rules applicable to 'Multi-Leg' Bets on racing events, please refer to Section 6 (Racing (Thoroughbreds / Harness / Greyhounds)) of these Wagering Rules.
- 'Player' Markets (Markets Based on Player Performance/Statistics)
In the case of 'Player' match markets and match markets based on player statistics:
- All Customer bets will be resulted on the basis of the results and statistics published on the website of the relevant sports controlling body. If the results or statistics published on the website of a sports controlling body are modified at any time after the event is initially resulted, Punters Pal reserves the right to re-result any affected Customer bets in accordance with the modified results or statistics.
- Any Customer bets that are placed on a player that is not in the roster of players as at the commencement of the relevant match shall be declared 'no-bets' and refunded in full. If a Customer's wager is voided in accordance with this Clause, it cannot/will not be reinstated. If a player is subsequently added/restored to the match-day roster, it is the responsibility of the Customer to submit another wager if they wish to bet on the player.
- Subject to the specific rules relating to the relevant sport, where a player is in the roster of players as at the commencement of the relevant match but does not take the field/court, that player shall be deemed a non-starter and:
- All single Customer bets on the player shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets (including Same-Game Multis) will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- 'Dead Heat' Rule (Sport)
- Athletics
- Except in the case of 'Head-to-Head' markets, all Athletics win markets are conducted on an 'all-in' basis. In such markets, no refunds will be given in the event that your selection retires, withdraws or is disqualified during the course of a tournament or track meet, or is otherwise a non-starter.
- All Customer bets will be resulted on the basis of the finishing order as per the podium presentation except in the event of an official protest being lodged and upheld within twenty-four (24) hours of the completion of an event in which case bets will be resulted on the basis of the finishing order declared by the arbiter of the protest.
- For the avoidance of doubt, the finishing order as at the time which is twenty-four (24) hours after the completion of an Athletics event will be deemed the final result. This result will not be subsequently amended for any reason whatsoever including, without limitation, if the official result is changed by the sport's controlling body as a result of, for instance, subsequent protests or doping violations.
- Any competitor that is disqualified from an event due to an infringement such as, for example, a false start or doping violation, will be deemed to have taken part in the event.
- In the case of 'Head-to-Head' markets:
- Both competitors involved in the market must take part in the event in order for bets to stand. If either of the competitors in a 'Head-to-Head' market fail to take part in the relevant event, all Customer bets in that market will be declared 'no-bets' and the amount of the stake will be refunded.
- The competitor that finishes higher in the official finishing order will be declared the winner.
- If both competitors take part in a multi-discipline or multi-leg event, the winner will be either:
- The competitor that completes the most disciplines/legs; or
- If the competitors complete the same number of disciplines/legs, the competitor that is higher in the event standings after completion of the last discipline/leg that the two competitors completed.
- Australian Rules Football (AFL)
- All Customer bets will be resulted on the basis of the result officially declared by the sports controlling body.
- In the event of a tie at the end of 'normal' time:
- Where 'extra-time' is required to be played, all Customer bets will be resulted on the basis of the result officially declared by the sports controlling body after the conclusion of 'extra-time'.
- Where 'extra-time' is not required to be played:
- In the case of wagers into the 'Head-to-Head' market, all Customer bets will be resulted in accordance with the 'Dead-Heat Rule (Sport)' (i.e. affected Customers will receive an amount equal to half of the face value of their bet ticket); and
- In the case of wagers into a 'Margin' or 'Half-Time / Full-Time Double' market (or any other market where the 'Draw' is an outcome within the market), all Customer bets will be deemed losing bets.
- Where a full match 'replay' is required to be played (such as in the Grand Final), all Customer bets on the tied match will be settled on the basis of the result of the tied match and not carried over to the subsequent replay.
- If the duration of a match is changed by the relevant sports controlling body::
- All Customer bets prior to the change in the duration of the match (other than those placed in the 'Head-to-Head' market) shall be voided and the amount of those bets refunded to the Customer.
- All Customer bets placed in the 'Head-to-Head' market shall stand.
- In the case of 'Player' match markets and match markets based on player or match statistics:
- All Customer bets will be resulted on the basis of the results and statistics published on the website of the relevant sports controlling body. If the results or statistics published on the website of a sports controlling body are modified at any time after the event is initially resulted, PuntZone reserves the right to re-result any affected Customer bets in accordance with the modified results or statistics.
- Any Customer bets that are placed on a player that is not in the roster of players that take part in the relevant match shall be declared 'no-bets' and refunded in full. For clarity:
- Players that are on the roster but are left on the interchange bench and do not take the field are nevertheless deemed to have taken part in the relevant match.
- Players that are designated as a medical/concussion substitute that are not 'activated' during the course of a match, are deemed not to have taken part in the match.
- In the case of all 'Futures' markets:
- Any points deductions, disqualifications or exclusions owing to a breach of competition rules and/or regulations will not be taken into account for the purposes of resulting the event.
- In the case of 'Player Award/Medal' markets and related markets:
- Betting is conducted on an 'all-in' basis and accordingly, no refunds will be given in the event that your selection retires, withdraws or is disqualified during the course of a match/season, or is otherwise a non-starter.
- In the event of a tie, the 'Dead-Heat Rule (Sport)' applies (i.e. affected Customers will receive an amount equal to half of the face value of their bet ticket).
- All Customer bets will be resulted on the basis of the results declared at the relevant awards ceremony. Any subsequent changes to the award/medal winner (or the related vote counts/numbers) will not be taken into account.
- In the case of the 'Premiership Winner' and related markets:
- Any Grand Final replay/s that are required will be included for the purpose of resulting the event.
- Markets will be suspended upon the two Grand Finalists being confirmed.
- In the case of 'Most Wins', 'Most Losses', 'Least Season Wins', 'Most Competition Points', 'Season Handicap' markets and other similar markets:
- Any points deductions, disqualifications or exclusions levied against a particular team or teams (owing to, for example) a breach of competition rules and/or regulations) will not be taken into account for the purposes of resulting the event.
- If two (2) or more teams are locked in a tie, the tie will be broken by reference to the For & Against Percentage as declared by sports controlling body.
- If the season does not proceed to completion:
- If the outcome of any Customer bets is already decided prior to the abandonment of the season, and playing the season to completion could not possibly change the outcome of said bets, then those Customer bets will be resulted accordingly regardless of the truncation of the season.
- All Customer bets (other than those resulted in accordance with the preceding Clause) shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If the number of rounds/matches to be played in a given season is changed, all Customer bets placed prior to the change in the length of the season shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the case of 'Top Victorian Team', 'Top Non-Victorian Team', or other similar markets:
- The winner shall be team that finished highest on the competition ladder at the conclusion of the home-and-away season (i.e. the finals series / playoffs are not taken into account).
- If two (2) or more teams finish the home-and-away season with the same number of competition points, the the team with the superior For & Against Percentage (as declared by sports controlling body) will be declared the winner.
- Relocation, Suspension & Abandonment of Matches
- Subject to the following Clause, if a match is postponed or transferred from one location to another, all Customer bets on the match shall stand provided that the match commences within forty-eight (48) hours of the originally scheduled start time. If the match does not commence within than forty-eight (48) hours of the originally scheduled start time, the match will be deemed to have been abandoned.
- Notwithstanding the preceding Clause regarding the transferral of a match, if a match is transferred interstate or internationally, or to the opposition's home ground (i.e. the 'home team' is reversed), then all Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer.
- If a match is suspended but subsequently recommences and runs to completion, all Customer bets on the match shall stand regardless of the length of the interruption/suspension.
- If a match is abandoned before its commencement:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If a match is abandoned after its commencement but the sports controlling body nevertheless declares an official result/winner:
- If the outcome of any Customer bets is already decided prior to the abandonment, and no further play could possibly change the outcome of said bets, then those Customer bets will be resulted accordingly regardless of circumstances of the abandonment.
- All Customer bets in the 'Head-to-Head' market will be resulted on the basis of the official result declared by the sports controlling body.
- All Customer bets on the match (other than those resulted in accordance with the preceding Clauses) shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If a match is abandoned after its commencement and the relevant sports controlling body does not subsequently declare an official result/winner:
- If the outcome of any Customer bets is already decided prior to the abandonment, and no further play could possibly change the outcome of said bets, then those Customer bets will be resulted accordingly regardless of circumstances of the abandonment.
- All Customer bets on the match (other than those resulted in accordance with the preceding Clause) shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- Badminton
- All Customer bets will be resulted on the basis of the interim and final scores officially declared by the sports controlling body or tournament organiser officiating the match.
- A Badminton match is deemed to have started with the first serve of the match.
- In the event of a 'walk-over' (i.e. the withdrawal or disqualification of, or other forfeiture by, a player prior to the commencement of a match), all Customer bets shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of the voided leg or legs.
- In the event that there is a change in the number of sets scheduled to be played in a given match:
- All 'Head-to-Head' match bets and bets related exclusively to the outcome of the 1st Set shall stand; and
- All other Customer bets shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of the voided leg or legs.
- In the case of 'Head-to-Head' markets:
- If the first set of a given match is completed then all Customer bets shall stand and the player that progresses to the next round (or is awarded the match by the referee) shall be deemed the winner for the purposes of resulting Customer bets; and
- If the first set of a given match is not completed owing to (without limitation) the disqualification or withdrawal of one of the players, then:
- All Customer bets shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- In the case of 'Handicap', 'Line', 'Totals', 'Set Betting' or any additional markets not specifically referenced in these Badminton Wagering Rules, if a match does not run to its complete conclusion (including owing to the disqualification, retirement or withdrawal of one of the players) then:
- If the outcome of any Customer bets is already decided prior to the abandonment of the match, and no further play could possibly change the outcome of said bets, then those Customer bets will be resulted accordingly regardless of circumstances of the abandonment.
- All Customer bets on the match (other than those resulted in accordance with the preceding Clause) shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the case of '1st Set Score' or '1st Set Winner' markets, all Customer bets will be finalised upon the completion of the 1st Set regardless of whether the remainder of the match is completed.
- Relocation, Suspension & Abandonment of Matches
- Subject to the following Clause, if a match is postponed or transferred from one location to another, all Customer bets on the match shall stand provided that the match commences within twenty-four (24) hours of the originally scheduled start time. If the match does not commence within than twenty-four (24) hours of the originally scheduled start time, the match will be deemed to have been abandoned.
- If a match is suspended but subsequently recommences and runs to completion, all Customer bets on the match shall stand regardless of the length of the interruption/suspension.
- If a match is abandoned before its commencement, all single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If a match is abandoned after its commencement but the sports controlling body nevertheless declares an official result/winner:
- If the outcome of any Customer bets is already decided prior to the abandonment, and no further play could possibly change the outcome of said bets, then those Customer bets will be resulted accordingly regardless of circumstances of the abandonment.
- All Customer bets in the 'Head-to-Head' market will be resulted on the basis of the official result declared by the sports controlling body.
- All Customer bets on the match (other than those resulted in accordance with the preceding Clauses) shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If a match is abandoned after its commencement and the relevant sports controlling body does not subsequently declare an official result/winner:
- If the outcome of any Customer bets is already decided prior to the abandonment, and no further play could possibly change the outcome of said bets, then those Customer bets will be resulted accordingly regardless of circumstances of the abandonment.
- All Customer bets on the match (other than those resulted in accordance with the preceding Clause) shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- Baseball
- A baseball match shall be considered an 'official match' or a 'regulation match' if:
- Five (5) innings of play have been completed; or
- The home team is leading after the completion of the 'top' of the 5th inning.
- In the case of 'Money Line' betting, all Customer bets on 'official' or 'regulation' matches will be resulted on the basis on the official result of the match as declared by the relevant sports controlling body.
- In the case of 'Run Line' betting, in order for Customer bets to stand:
- At least nine (9) innings of play must have been completed; or
- The home team must have been leading after the completion of the 'top' of the 9th inning.
- If neither of these criteria are met, all Customer bets into a 'Run Line' market shall be voided and the amount of those bets refunded to the Customer.
- In the case of 'Run Totals' betting, in order for Customer bets to stand:
- The Runs Totals threshold must have been exceeded; or
- At least nine (9) innings of play must have been completed; or
- The home team must have been leading after the completion of the 'top' of the 9th inning.
- Except where a Customer's bet is on a 'Run Totals' market, if either of the nominated starting pitchers withdraw from the match before throwing a pitch, all single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the case of 'First Half' markets:
- The winner will be the team that is leading after the completion of five (5) innings of play;
- All Customer bets will be voided and the amount of those bets refunded to the Customer unless at least five (5) innings are played to completion, or the home team is leading after the completion of the 'top' of the 5th inning; and
- If the scores are level after the completion of five (5) innings of play, the 'Dead-Heat Rule (Sport)' applies (i.e. affected Customers will receive an amount equal to half of the face value of their bet ticket).
- In the case of 'First Innings' markets, if either team fails to complete their respective first innings 'at-bats', all Customer bets into the market shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the case of 'Home vs Away' markets for a given day's play (including, for example, 'Home vs Away - Winning Side' or 'Home vs Away - Total Runs' markets), all Customer bets shall be voided and the amount of those bets refunded to the Customer if any match on that day is cancelled, postponed or does not otherwise reach its natural conclusion. For the purposes of these markets:
- A match's natural conclusion is reached when at least eight (8) and a half innings of play have been completed.
- Pitcher changes are not taken into account in determining whether a match has reached its natural conclusion.
- In the case of matches that are scheduled for seven (7) innings (or any other period less than nine (9) innings) such as, for example, the first match in a double-header of the Australian Baseball League, all scheduled innings must be completed in order for bets to stand.
- Relocation, Suspension & Abandonment of Matches
- Subject to the following Clause, if a match is postponed or transferred from one location to another, all Customer bets on the match shall stand provided that the match commences within twenty four (24) hours of the originally scheduled start time. If the match does not commence within twenty four (24) hours of the originally scheduled start time, the match will be deemed to have been abandoned.
- If a match is suspended but subsequently recommences and runs to completion, all Customer bets on the match shall stand provided that the match is recommenced within twenty-four (24) hours. If the match is not re-commenced within this time frame, the match will be deemed to have been abandoned.
- If a match is abandoned before its commencement, all single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If an 'official' or 'regulation' match is abandoned after its commencement but the sports controlling body nevertheless declares an official result/winner:
- If the outcome of any Customer bets is already decided prior to the abandonment, and no further play could possibly change the outcome of said bets, then those Customer bets will be resulted accordingly regardless of circumstances of the abandonment.
- All Customer bets in the 'Head-to-Head' market will be resulted on the basis of the official result declared by the sports controlling body.
- All Customer bets on the match (other than those resulted in accordance with the preceding Clauses) shall be voided and the amount of those bets shall be refunded to the Customer. The payout in respect of any affected Multi-Leg Bets will also be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the case of 'First Innings' markets, both teams must complete their respective first innings 'at-bats' in order for Customer bets to stand.
- In the case of 'Home vs Away' markets for a given day''s play including, for example, 'Home vs Away - Winning Side' or 'Home vs Away - Total Runs' markets, all Customer bets shall be voided - regardless of whether the Total Runs threshold has been exceeded - if any match on that day is cancelled, postponed or does not otherwise reach its natural conclusion (after at least eight (8) and a half innings of play have been completed.
- In the case of matches that are scheduled for seven (7) innings (or any other period less than nine (9) innings) such as, for example, the first match in a double-header of the Australian Baseball League, all innings must be completed in order for bets to stand.
- Extra Innings; Extra innings, where applicable count for sttlement purposes.
- 8.5 Innings Rule (Excludes Spring Training): All markets, unless otherwise stated, require a minimum of 9 innings play for bets to stand (8.5 innings should the Home Team be ahead)
- For settlement purposes, the team listed second in the event name is considered the Home Team, even if the game takes place at a neutral venue.Example, "Team A v Team B" or "Team A at Team B", Team B is the Home Team. For all MLB games inclusive of playoffs, in the event of a venue change - all bets are void unless unequivocally determined.
- A baseball match shall be considered an 'official match' or a 'regulation match' if:
- Basketball
- All Customer bets will be resulted on the basis on the official result of the match as declared by the relevant sports controlling body, which result will include any overtime played unless otherwise expressly stated.
- In order for Customer bets to stand, a match must run to the completion of 'normal' time except where overtime is required to be played in the event of a tie at the conclusion of 'normal' time, in which event the match must run until the completion of overtime.
- Player Performance Markets: All bets stand once a player takes the court, irrespective of game time played and final totals will be inclusive of overtime. Should a player not take any part, all bets will be void. For series related props the same rules apply.
- The Push Rule applies for all markets where a draw/tie price is not offered. The stakes on a single bet is returned and the selection is treated as a non runner in any multiple bets.
- MultiBet: If one or more of your legs are voided in your Multi Bet, that leg will be voided and odds re-calculated on the remaining legs.
- If a match is transferred from one location to another, or postponed to a date which is within twenty-four (24) hours of the originally scheduled start time, all Customer bets on that match shall stand.
- If a match is postponed to a date which is more than twenty-four (24) hours after the originally scheduled start time, the match will be deemed to have been abandoned and:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the case of 'First Quarter' or 'First Half' markets, if the teams are tied at the conclusion of the relevant quarter or half, the 'Dead-Heat' Rule and the Customers will receive an amount equal to half of the face value of their bet ticket.
- Boxing
- If a bout is transferred from one location to another, or postponed to a date which is within forty-eight (48) hours of the originally scheduled start time, all Customer bets on that bout shall stand.
- If a bout is postponed to a date which is more than forty-eight (48) hours after the originally scheduled start time, the bout will be deemed to have been abandoned and:
- All single Customer bets on the bout shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- All Customer bets will be resulted on the basis of the decision of the officially designated judges for the bout.
- In the case of a market for which a dividend is offered for the 'draw', all Customer bets on either boxer to win the bout will be losing bets if the bout is declared to be a draw except where the fight is declared a 'technical draw' (such as, for example, where the referee has determined that a fighter is unable to continue owing to an accidental injury, cut or foul) in which event the bout will be declared a'no-contest' and:
- All single Customer bets on the bout shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the case of 'Pick-the-Round' betting, if a boxed fails to answer the bell, the fight will be deemed to have ended during in the previous round.
- If the scheduled number of rounds is changed after the market for a fight is opened for betting:
- All single Customer bets on the bout shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If a round is stopped prior to the official sounding of the bell signifying the end of that round, the round will not be deemed a 'full round' for the purposes of any betting market.
- In the case of a 'Totals (i.e. Over/Under)' markets:
- The 'Totals (i.e. Over/Under)' threshold figure represents the number of completed rounds.
- Where there is a fractional 'Totals (i.e. Over/Under)' threshold figure (eg. "Over/Under 4.5 Rounds"):
- The half-way point of a three (3) minute round is when exactly one (1) minute and thirty (30) seconds of that round has elapsed; and
- The half-way point of a two (2) minute round is when exactly one (1) minute of that round has elapsed.
- Cricket
- All Customer bets will be resulted on the basis of the results officially declared by the cricket board responsible for the administering / hosting the event or, if the event is privately run, the organisation responsible for administering / hosting the event.
- In the case of 'Test Match' cricket:
- If the match finishes in a Tie (as opposed to a Draw):
- All Customer bets on either team to win will be resulted in accordance with the 'Dead-Heat' Rule and the Customers will receive an amount equal to half of the face value of their bet ticket; and
- All Customer bets on the Draw will be losing bets.
- If a match is officially abandoned owing to dangerous pitch conditions, then all undecided Customer bets shall be voided and the amount of those bets shall be refunded to the Customer.
- If the match finishes in a Tie (as opposed to a Draw):
- In the case of 'Limited Overs' cricket of any kind:
- If the match finishes in a Tie, all Customer bets on either team to win will be resulted in accordance with the 'Dead-Heat' Rule and the Customers will receive an amount equal to half of the face value of their bet ticket except where there exists an applicable tie-breaker method (for example, 'Most Boundaries' or a 'Super-Over', 'Bowl-Off' or other similar method), in which event all Customer bets will be resulted on the basis of the outcome of the tie-breaker. For the avoidance of doubt, all cricket exotics markets will be resulted prior to the conduct of any tie-breaker.
- If the match is declared a 'No-Result', all Customer bets on the event shall be voided and the amount of those bets shall be refunded to the Customer.
- If a 'reserve day' is utilised and no play has been completed prior to the 'reserve day', all Customer bets will stand provided that the match is commenced within forty-eight (48) hours of the originally scheduled start time.
- If a 'reserve day' is utilised and some play has been completed prior to the 'reserve day', all Customer bets will stand provided that:
- The match is re-commenced within forty-eight (48) hours of the originally scheduled start time; and
- The match re-commences at the exact point at which it was suspended and is played under the same conditions with respect to number of overs to be bowled.
- In the case of 'In-Play' bets placed on an 'Innings Total Runs' market, if the innings does not last for at least the length specified in the Event Betting Rule attached to the market, then all Customer bets shall be voided and the amount of those bets shall be refunded to the Customer except where the Totals threshold has already been exceeded, in which event Customer bets will have already been resulted. For the avoidance of doubt, this rule supersedes any other condition set out in these Wagering Rules regarding pre-match wagers.
- Bets on Domestic First Class matches (4 or 5 day matches) will be paid on most points by team.
- Shortened Matches - Most Wickets and Most Runs
- In the case of 'Limited Overs' cricket, if a match is shortened owing to the intervention of rain (or by reason of any other form of delay) at any time after the successful placement of a bet, all Customer bets shall be voided (and the amount of those bets shall be refunded to the Customer) if:
- The innings is shortened by one (1) over or more in an innings originally scheduled for twenty (20) overs or less; or
- The innings is shortened by two (2) over or more in an innings originally scheduled for more than twenty (20) overs.
- In the case of 'Test Match' cricket, if a match is shortened owing to the intervention of rain (or by reason of any other form of delay) at any time after the successful placement of a bet, all Customer bets shall be voided (and the amount of those bets shall be refunded to the Customer) unless a ball has been bowled in the third innings of the match in which event the all affected Customer bets shall stand.
- For the avoidance of doubt:
- If the innings is shortened by less than the above periods then all affected Customer bets shall stand.
- If the outcome of any Customer bets is already decided prior to the interruption of play / shortening of the match, and no further play could possibly change the outcome of said bets, then those Customer bets will be resulted accordingly.
- In the case of 'Limited Overs' cricket, if a match is shortened owing to the intervention of rain (or by reason of any other form of delay) at any time after the successful placement of a bet, all Customer bets shall be voided (and the amount of those bets shall be refunded to the Customer) if:
- Cycling
- All Customer bets will be resulted on the basis of the finishing order as per the podium presentation except in the event of an official protest being lodged and upheld within twenty-four (24) hours of the completion of an event in which case bets will be resulted on the basis of the finishing order declared by the arbiter of the protest.
- For the avoidance of doubt, the finishing order as at the time which is twenty-four (24) hours after the completion of an event will be deemed the final result. This result will not be subsequently amended for any reason whatsoever including, without limitation, if the official result is changed by the sport''s controlling body as a result of, for instance, subsequent protests or doping violations.
- Any rider that crosses the starting line is deemed to have taken part in the event.
- Except in the case of 'Head-to-Head' markets, all 'outright winner' markets are conducted on an 'all-in' basis. In such markets, no refunds will be given in the event that your selection retires, withdraws or is disqualified during the course of a tournament or track meet, or is otherwise a non-starter.
- In the case of 'Head-to-Head' markets:
- All competitors involved in the market must take part in the event in order for bets to stand.
- If any of the competitors in a 'Head-to-Head' market fails to take part in the relevant event, all Customer bets in that market will be voided and the amount of those bets shall be refunded to the Customer.
- In the case of 'Team Matchup' markets, all nominated riders of each team must take part in the event in order for bets to stand.
- Any competitor that is disqualified from an event after the commencement of that event due to an infringement such as, for example, a false start or doping violation, will be deemed to have taken part in the event.
- Darts
- All Customer bets will be resulted on the basis of the results officially declared by the by the tournament organiser.
- If a match is postponed bets will be void unless the match is rescheduled and takes place the following day
- Line Betting will be either Leg score or Set score depending upon the official scooring for that tournament
- If less than three (3) legs of a match are completed:
- All single Customer bets on the bout shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- ESports
- All Customer bets will be resulted on the basis of the results officially declared by the broadcaster, event organizer or game publisher responsible for administering the event or tournament of which the match forms part.
- If a match is postponed to a date which is within forty-eight (48) hours of the originally scheduled start time, all Customer bets on that match shall stand.
- If a match is postponed to a date which is more than forty-eight (48) hours after the originally scheduled start time, the match will be deemed to have been abandoned and:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- A match is deemed to have started upon the earlier of:
- The starting of the 'in-game clock'; and
- The occurrence of any action that influences gameplay such as, for example, picks, bans, weapon purchases and other similar actions.
- For the avoidance of doubt, the finishing order as at the time that Customer bets are settled is the final result. This result will not be subsequently amended for any reason whatsoever including, without limitation, if the official result is overturned or amended by the changed by the broadcaster, event organizer or game publisher responsible for administering the event or tournament of which the match forms part.
- In the case of 'Series' betting such as 'Best of 3' or 'Best of 5' markets, if one or more of the matches / maps are not played due to an unconditional outcome then all Customer bets in respect of the specific match / map that is not played shall be voided and the amount of those bets shall be refunded to the Customer.
- In the case of 'Best of 1' markets, if the match finishes in a draw:
- The 'Dead-Heat' Rule (Sport) will apply in respect of all Customer bets on 'Head-to-Head' markets; and
- All other markets will be paid according to the standard rules.
- If a team's roster is changed prior to the start of an event, all Customer bets on that team will stand provided that the team retains the full compliment of players.
- If a player withdraws prior to the start of a match:
- All single Customer bets on the relevant player shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- Golf
- All Customer bets will be resulted on the basis of the results officially declared by the tournament organiser.
- If a player does not tee-off in a given tournament:
- All single Customer bets on that player shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If a player is not officially awarded a score for a completed round by the tournament organiser, they are deemed to have not completed that round.
- If a player is officially awarded a score for a completed round by the tournament organiser, they are deemed to have completed the round regardless of whether they have subsequently been disqualified by the tournament organiser or have otherwise retired or withdrawn.
- In the case of 'Each-Way' and other 'non-Winner' markets (eg. 'Top 5' or 'Top 10' markets):
- Customer bets will not be resulted until after the officially designated number of regulation holes have been completed by all players (except for those players that have retired or otherwise been officially withdrawn or disqualified).
- The 'Dead Heat' Rule will apply for players that are tied for the bottom position. For instance, if 6 players are tied for the lead after the completion of all regulation holes, Customers who have had a bet in a Top 5 market will be paid 5/6ths of the face-value of their ticket.
- In the event that a tournament is shortened for any reason whatsoever, all Customer bets will be resulted on the basis of the standard rule regardless of the number of rounds ultimately played, except for any Customer bets after the placement of which there is no further play. Any such bets will:
- Be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If a tournament is postponed to, or suspended or temporarily abandoned but nevertheless completed by, a date which is within fourteen (14) days of the originally scheduled start time or the time at which the tournament commenced (as the case may be), all Customer bets on that tournament shall stand.
- If a tournament is postponed to, or suspended or temporarily abandoned and not completed by, a date which is more than fourteen (14) days after the originally scheduled start time or the time at which the tournament commenced (as the case may be), the tournament will be deemed to have been abandoned and:
- All single Customer bets on the tournament shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the case of 'Tournament-based Head-to-Head' or 'Group' markets:
- If any of the players within the match-up or group fail to complete at least thirty-six (36) holes, all Customer bets on the market will be voided and the amount of those bets shall be refunded to the Customer; and
- Play-off holes / rounds are not taken into account when resulting the event.
- In the case of 'Round-based Match-Up / Head-to-Head' markets, if any of the players in the market fail to complete eighteen (18) holes, all Customer bets on the market will be voided and the amount of those bets shall be refunded to the Customer.
- In the case of 'Round-based Group' markets, if any of the players in the market fail to complete eighteen (18) holes:
- The winner will be the player within the given market that completes the most holes; or
- If all players within the given market have completed the same number of holes, the winner will be the player (among those that have completed the greatest number of holes) that has the lowest score.
- In the case of 'Round Leader' markets (i.e. betting on a certain player to lead at the end of a Round), the Round must be wholly completed in order for Customer bets to stand. For clarity, a Round is wholly completed when all players who started the Round have completed eighteen (18) holes or have been officially withdrawn or disqualified from tournament.
- In the case of 'Make / Miss the Cut' markets:
- If a player fails to complete at least thirty-six (36) holes, all Customer bets on that player will be voided and the amount of those bets shall be refunded to the Customer.
- A player is deemed to have made the 'Cut' if the player is eligible to play in the round after the 'Cut' is made even if that player chooses not to continue playing for whatever reason.
- Gridiron
- All Customer bets will be resulted on the basis of the final score officially declared by the relevant sports controlling body at the conclusion of the match (including any overtime periods).
- In order for Customer bets to stand, the match on which a given bet was placed must run to the completion of the designated normal time period.
- If a match is transferred from one location to another prior to the commencement of play, or postponed to a date which is within twenty-four (24) hours of the originally scheduled start time, all Customer bets on that match shall stand.
- If a match is postponed to a date which is more than twenty-four (24) hours after the originally scheduled start time (including where that match had commenced and was abandoned or suspended for any reason whatsoever), the match will be deemed to have been abandoned and:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the event of an abandoned game bets stand on scores that have taken place already, overtime counts for these markets.
- MultiBet: If one or more of your legs are voided in your Multi Bet, that leg will be voided and odds re-calculated on the remaining legs.
- Handball
- All Customer bets will be resulted on the basis of the final score officially declared by the relevant sports controlling body at the conclusion of the match (excluding any overtime periods).
- In order for Customer bets to stand, the match on which a given bet was placed must run to the completion of the designated normal time period.
- If a match is transferred from one location to another prior to the commencement of play, or postponed to a date which is within twenty-four (24) hours of the originally scheduled start time, all Customer bets on that match shall stand.
- If a match is postponed to a date which is more than twenty-four (24) hours after the originally scheduled start time (including where that match had commenced and was abandoned or suspended for any reason whatsoever), the match will be deemed to have been abandoned and:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- Ice Hockey
- In the case of matches in the American National Hockey League:
- All Customer bets will, unless otherwise expressly stated in these Wagering Rules or in the event betting rules) be resulted on the basis of the final score officially declared by the NHL after the conclusion of the match including any overtime periods and/or penalty shootouts; and
- In the event that a penalty shootout takes place, only one (1) goal will be awarded to the team that wins the shootout regardless of the number of penalties actually converted by either team.
- Notwithstanding anything else contained in the Ice Hockey Wagering Rules, all Customer bets placed in a 'Regulation Winner' or '3rd Period' market will be resulted on the basis of the score at the conclusion of 'normal' time.
- If a match is transferred from one location to another prior to the commencement of play, or postponed to a date which is within twenty-four (24) hours of the originally scheduled start time, all Customer bets on that match shall stand.
- If a match is postponed to a date which is more than twenty-four (24) hours after the originally scheduled start time (including where that match had commenced and was abandoned or suspended for any reason whatsoever), the match will be deemed to have been abandoned and:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- All proposition markets are graded on the inclusion of regulation and overtime, unless otherwise explicitly stated that markets are for specified period or 60 minutes. Player shoot out attempts/statistics do not contribute unless market specifically states shootouts.
- In the case of matches in the American National Hockey League:
- Mixed Martial Arts
- All Customer bets will be resulted on the basis of the decision handed down by the officially designated judges for the relevant bout. If a match is deemed a draw, all Head to Head bets will be paid at half face value on both singles and multis.
- If a bout is transferred from one location to another, or postponed to a date which is within fourteen (14) days of the originally scheduled start time, all Customer bets on that bout shall stand.
- If a bout is postponed to a date which is more than fourteen (14) days after the originally scheduled start time, the bout will be deemed to have been abandoned and:
- All single Customer bets on the bout shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the case of a market for which a dividend is offered for the 'Draw', all Customer bets on either fighter to win the bout will be losing bets if the bout is declared to be a draw, except where the fight is declared a 'technical draw' (such as, for example, where the referee has determined that a fighter is unable to continue owing to an accidental injury, cut or foul) in which event the bout will be declared a'no-contest' and:
- All single Customer bets on the bout shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- In the case of 'Pick-the-Round' betting, if a fighter fails to answer the bell, the fight will be deemed to have ended during in the previous round.
- If the scheduled number of rounds is changed after the market for a fight is opened for betting:
- All single Customer bets on the bout shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If a round is stopped prior to the official sounding of the bell signifying the end of that round, the round will not be deemed a 'full round' for the purposes of any betting market.
- In the case of a 'Totals (i.e. Over/Under)' markets:
- The 'Totals (i.e. Over/Under)' threshold figure represents the number of completed rounds.
- Where there is a fractional 'Totals (i.e. Over/Under)' threshold figure (eg. "Over/Under 4.5 Rounds"):
- The half-way point of a three (3) minute round is when exactly one (1) minute and thirty (30) seconds of that round has elapsed; and
- The half-way point of a two (2) minute round is when exactly one (1) minute of that round has elapsed.
- In the case of 'Decision (No-Bets)' markets, if the fight does not go the full distance or is decided by any means other than 'knock-out', 'technical knock-out', 'disqualification', or 'submission' then:
- All single Customer bets on the bout shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- Motor Racing
- All Customer bets will be resulted on the basis of the finishing order as per the podium presentation. For the avoidance of doubt, this result will not be subsequently amended for any reason whatsoever including, without limitation, if the official result is changed by the sport's controlling body as a result of, for instance, subsequent protests and/or technical violations.
- Except in the case of 'Head-to-Head' markets, all 'outright' markets are conducted on an 'all-in' basis. In such markets, no refunds will be given in the event that your selection is a non-starter or otherwise retires, withdraws, or is disqualified prior to or during the course of a race weekend.
- Any driver / rider that crosses the starting line is deemed to have taken part in the event.
- In the case of 'Head-to-Head' markets:
- All competitors involved in the market must take part in the event in order for bets to stand.
- If any of the competitors in a 'Head-to-Head' market fails to take part in the relevant event, all Customer bets in that market will be voided and the amount of those bets shall be refunded to the Customer.
- In the case of betting on 'Pole Position' markets:
- All Customer bets will be resulted on the basis of:
- The finishing order in the third qualifying session (i.e. 'Q3'); or
- If 'Q3' is not completed, then the finishing order of the second qualifying session (i.e. 'Q2'); or
- If 'Q2' and 'Q3' are not completed, then the finishing order of the first qualifying session (i.e. 'Q1').
- In the event that no qualifying sessions are completed:
- All single Customer bets on the bout shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- All Customer bets will be resulted on the basis of:
- In the case of 'Driver / Rider Retirement' markets:
- In order for a driver / rider to be deemed to have 'retired' from a race, they must have crossed the start-finish line on the first lap of the race; and
- In the event that multiple drivers / riders retire on the same lap of a race, the 'Dead-Heat Rule' shall apply.
- 'Virtual Safety Cars' are not considered safety cars for the purposes of betting on 'Safety Car' markets.
- Netball
- All Customer bets will be resulted on the basis of the interim and final scores officially declared by the relevant sports controlling body at the conclusion of the match, which shall include any overtime periods unless otherwise expressly stated in these Netball Wagering Rules.
- In order for Customer bets to stand, the match on which a given bet was placed must run to the completion of the designated normal time period.
- All 'Margin' and 'Half-Time / Full-Time Doubles' markets will be resulted on the basis of the score at the conclusion of 'normal' time. Any overtime periods will not be taken into account for the purposes of resulting these markets.
- In the case of 'Head-to-Head' markets, the 'Dead-Heat Rule' will apply if the match finishes in a 'Draw'.
- If a match is transferred from one location to another prior to the commencement of play, or postponed to a date which is within twenty-four (24) hours of the originally scheduled start time, all Customer bets on that match shall stand.
- If a match is postponed to a date which is more than twenty-four (24) hours after the originally scheduled start time (including where that match had commenced and was abandoned or suspended for any reason whatsoever), the match will be deemed to have been abandoned and:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- Rugby League
- All Customer bets will be resulted on the basis of the results officially declared by the sports controlling body on their website.
- In the case of matches where 'extra-time' is played in the event of a tie at the conclusion of 'normal' time, all Customer bets will be resulted on the basis of the result officially declared by the sports controlling body after the conclusion of 'extra-time' unless otherwise stated in these Rugby League Wagering Rules.
- In the case of any 'Head-to-Head' market that does not contain an option to bet on a 'Draw' (or equivalent), the 'Dead-Heat Rule' shall apply in the event of a draw.
- All 'Margin', 'Half-Time / Full-Time Double', 'Normal Time', and 'Second Half' markets will be resulted on the basis of the score at the conclusion of 'normal' time. Any 'extra-time' will not be taken into account for the purposes of resulting these markets.
- In the case of 'Tryscorer' markets:
- All Customer bets will be resulted on the basis of the players and times recorded on the official website of the sports controlling body.
- In the event that a 'penalty-try' is awarded:
- If no player is credited with scoring the 'penalty-try' on the official website of the sports controlling body, then this try will be disregarded for the purposes of resulting any Player Tryscorer bets.
- If the first try scored in a match is a 'penalty-try' and no player is credited with said 'penalty-try', the player that scores the second try of the match will be deemed the first tryscorer for the purposes of a 'First Tryscorer' market.
- If the last try scored in a match is a 'penalty-try' and no player is credited with said 'penalty-try', the player that scores the second to last try of the match will be deemed the last tryscorer for the purposes of a 'Last Tryscorer' market.
- In the case of Premiership and related markets:
- Any Grand Final or other replays that are required will be included for the purpose of resulting the event.
- Markets will be suspended in the event of the two Grand Finalists being decided.
- In the case of 'Most Wins', 'Most Losses', 'Most Competition Points' markets or other similar markets:
- Any points deductions, disqualifications or exclusions owing to a breach of competition rules and/or regulations will not be taken into account for the purposes of resulting the event.
- If two (2) or more teams are locked in a tie, the tie will be broken by reference to the For & Against Percentage as declared by sports controlling body.
- In the case of a 'Halfway Leader' market:
- The winner will be the team that is leading the competition prior to the commencement of the first match of the first round after the halfway point of the season unless a specific round is nominated as being the half-way point of the season, in which event the winner will be the team that is leading the competition prior to the commencement of the first match of the specifed round.
- If two (2) or more teams are locked in a tie, the tie will be broken by reference to the Total Points For & Against as declared by sports controlling body, and the team with the highest differential will be deemed the winner.
- In the case of 'Top NSW Team', 'Top Non-NSW Team', or other similar markets:
- The winner shall be team that finished highest on the competition ladder at the conclusion of the home-and-away season unless one or more of the teams in the relevant market qualify for the finals series or playoffs, in which event the winner shall be the team that progresses furthest in said finals series or playoffs or wins the Grand Final.
- In the event that multiple teams are eliminated at the same stage of the finals series or playoffs, the 'Dead-Heat Rule' shall apply.
- In the case of 'Player' markets and markets based on player or match statistics:
- All Customer bets will be resulted on the basis of the results and statistics published on the website of the relevant sports controlling body.
- Any Customer bets that are placed on a player that is not in the roster of players that take part in the relevant match shall be declared 'no-bets' and refunded in full. For clarity, players that are on the roster but are left on the interchange bench and do not take the field are nevertheless deemed to have taken part in the relevant match.
- If a match is transferred from one location to another, or postponed to a date which is within forty-eight (48 hours of the originally scheduled start time, all Customer bets on that match shall stand.
- If a match is postponed to a date which is more than forty-eight (48 hours after the originally scheduled start time, the match will be deemed to have been abandoned and:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- Venue Changes: If the venue is changed from the one advertised all bets on that match stand.
- Multi Bet: If one or more of your legs are voided in your multi bet, that leg will be voided and odds re-calculated on the remaining legs.
- Handicap/Line and Totals: Bettings where the value selected is a whole number (e.g. 6.0) and the result lands on that number, then all wagers related to that line number will be refunded, and any such bet will be deemed an excluded leg for the purpose of any applicable MultiBet, which will be recalculated excluding that leg. The same rules apply for State of Origin and any other Rugby League match where extra time is played
- Rugby Union
- All Customer bets will be resulted on the basis of the interim and final results officially declared on the official website of the relevant sports controlling body.
- In the case of matches where 'extra-time' is played in the event of a tie at the conclusion of 'normal' time, all Customer bets will be resulted on the basis of the result officially declared by the sports controlling body after the conclusion of 'extra-time' unless otherwise stated in these Rugby League Wagering Rules.
- In the case of any 'Head-to-Head' market that does not contain an option to bet on a 'Draw' (or equivalent), the 'Dead-Heat Rule' shall apply in the event of a draw.
- All 'Margin', 'Half-Time / Full-Time Double', 'Normal Time', and 'Second Half' markets will be resulted on the basis of the score at the conclusion of 'normal' time. Any 'extra-time' will not be taken into account for the purposes of resulting these markets.
- In the case of 'Tryscorer' markets:
- All Customer bets will be resulted on the basis of the players and times recorded on the official website of the sports controlling body.
- In the event that a 'penalty-try' is awarded:
- If no player is credited with scoring the 'penalty-try' on the official website of the sports controlling body, then this try will be disregarded for the purposes of resulting any Player Tryscorer bets.
- If the first try scored in a match is a 'penalty-try', the player that scores the second try of the match will be deemed the first tryscorer for the purposes of a 'First Tryscorer' market.
- If the last try scored in a match is a 'penalty-try', the player that scores the second to last try of the match will be deemed the last tryscorer for the purposes of a 'Last Tryscorer' market.
- If seven (7) points are awarded to the team that scored the 'penalty-try' (without their being required to make their conversion attempt), then the relevant 'penalty-try' will be disregarded for the purposes of resulting any 'Try Conversion' market. In such a scenario, the outcome of any 'Try Conversion' market will be determined on the basis of the outcome of the next 5-point try in the match where a conversion is attempted.
- In the case of Premiership and related markets:
- Any Grand Final or other replays that are required will be included for the purpose of resulting the event.
- Markets will be suspended in the event of the two Grand Finalists being decided.
- In the case of betting on the 'Six Nations' tournament:
- The 'Grand Slam' refers to one team defeating all other teams in the competition.
- The 'Triple Crown' refers to one of England, Scotland, Ireland or Wales defeating all three other teams in the competition.
- For the purposes of betting on either the 'Grand Slam' or the 'Triple Crown', draws are not considered victories.
- In the case of 'Most Wins', 'Most Losses', 'Most Competition Points' markets or other similar markets:
- Any points deductions, disqualifications or exclusions owing to a breach of competition rules and/or regulations will not be taken into account for the purposes of resulting the event.
- If two (2) or more teams are locked in a tie, the tie will be broken by reference to the For & Against Percentage as declared by sports controlling body.
- In the case of 'Top Australian Team', 'Top New Zealand Team', or other similar markets:
- The winner shall be team that finished highest on the competition ladder at the conclusion of the home-and-away season unless one or more of the teams in the relevant market qualify for the finals series or playoffs, in which event the winner shall be the team that progresses furthest in said finals series or playoffs or wins the Grand Final.
- In the event that multiple teams are eliminated at the same stage of the finals series or playoffs, the 'Dead-Heat Rule' shall apply.
- In the case of 'Player' markets and markets based on player or match statistics:
- All Customer bets will be resulted on the basis of the results and statistics published on the website of the relevant sports controlling body.
- Any Customer bets that are placed on a player that is not in the roster of players that take part in the relevant match shall be declared 'no-bets' and refunded in full. For clarity, players that are on the roster but are left on the interchange bench and do not take the field are nevertheless deemed to have taken part in the relevant match.
- If a match is transferred from one location to another, or postponed to a date which is within forty-eight (48) hours of the originally scheduled start time, all Customer bets on that match shall stand.
- If a match is postponed to a date which is more than forty-eight (48) hours after the originally scheduled start time, or a match is commenced within forty-eight (48) hours of the originally scheduled start time but is permanently suspended prior to the end of the First Half, the match will be deemed to have been abandoned and:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- Snooker
- All Customer bets will be resulted on the basis of the interim and final scores officially declared by the sports controlling body or tournament organiser officiating the match.
- In order for Customer bets to stand, both players must start the match on which a given bet was placed and the match must run to completion.
- In the case of matches with an even number of scheduled frames where there is no dividend offered for a 'Draw', if each player has won an equal number of frames after the conclusion of the scheduled number of frames:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- Soccer
- All Customer bets will be resulted on the basis of the interim and final scores officially declared by the relevant sports controlling body at the conclusion of 'normal time', which shall include any injury / stoppage time added by the referee but expressly excludes any overtime periods or penalty shootout unless otherwise stated in these Soccer Wagering Rules.
- If a match does not run for two halves of forty-five (45) minutes (plus any incidental injury / stoppage time added by the referee) and there is no express reference to an alternative playing time in the event betting rule:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- If a match starts but is later abandoned, all undetermined bets will be voided as long as the match is not played to a finish before midnight local time on its scheduled date.
- All bets placed on soccer are based on the result at the end of regular time (including stoppage time i.e. 90 minutes plus stoppage time) unless otherwise specified. The only exceptions are for matches that are played for a lesser duration (e.g. 60, 70 or 80) as agreed by the laws of the competition in which they are competing or agreed by both sides prior to kick-off. In such cases, if the match is played in the traditional format of two halves, all bets will be settled at the end of the agreed game length is advertised or not. If the game is played in an unusual format (e.g. 3 or 4 periods) then all half markets will be voided but all other markets will be settled on the basis of the score at the end of the match (including any time added on by the referee or stoppages).
- If a match is postponed, bets on that match will be void unless it kicks-off before midnight local-time on the same day. Games which have their kick-off altered well in advance to accomodate live TV, or to ease fixture congestion will not constitute a postpoement.
- For major tournaments (such as the World Cup), if a game is delayed beyond midnight local time, all bets will stand and be settled once the game is played, as long as the game is played to a finish within 72 hours.
- All injury/stoppage time goals will be counted as either 45th minute for injury/stoppage time at the end of the first half or 90th minute for injury/stoppage time at the end of the second half
- Bets on half-time result are settled on the result of a match at half-time including all injury and stoppage time.
- Own goals are included for the total number of goals and are counted toward the team the goal was awarded to.
- The goal minutes market is resulted on the time in minutes when each goal is scored. For example a goal scored at 23mins 25seconds will be settled as the 24th minute.
- In the case of 'Tournament Winner', 'To Progress to Next Round', and other similar markets, the winner will be determined based on the result at the conclusion of a match or series or matches including any overtime periods or penalty shootouts.
- Only bookings in regular time (i.e. 90 mins play plus any stoppage time) count.
- There are times when managers, coaches and players on the bench are shown yellow or red cards. Below is a breakdown of how PuntZone settles cards and bookings markets.
- Most importantly, please note that bookings will only count for players taking part in the match. Bookings of managers, coaches or off the field of play will not count.
- Both yellow and red cards count for booking markets. If a player is shown 2 yellow cards (and therefore a red card) or a player is shown a yellow followed by a straight red card it will be settled as a total of 2 cards
- Any bookings made during halftime will count; however, bookings made after the final whistle in regular time do not count.
- In the case of 'Tournament Winner', 'To Progress to Next Round', and other similar markets, the winner will be determined based on the result at the conclusion of a match or series or matches including any overtime periods or penalty shootouts.
- In the case of 'Goalscorer' markets (including, without limitation, 'First Goalscorer', 'Last Goalscorer', 'Anytime Goalscorer'):
- All Customer bets will be resulted on the basis of the players and times recorded on the official website of the sports controlling body.
- If a given match finishes scoreless, all Customer bets on a 'Goalscorer' market will be deemed losing bets.
- In the event that an 'own-goal' is scored:
- The 'own-goal' will be disregarded for the purposes of resulting any Goalscorer bets.
- If the first goal scored in a match is a 'own-goal', the player that scores the second goal of the match will be deemed the first goalscorer for the purposes of a 'First Goalscorer' market.
- If the last goal scored in a match is a 'own-goal', the player that scores the second to last goal of the match will be deemed the last goalscorer for the purposes of a 'Last Goalscorer' market.
- If the only goal or goals scored in a match are 'own-goals', then all Customer bets on a 'Goalscorer' market will be deemed losing bets.
- In the case of 'Player' markets and markets based on player or match statistics:
- All Customer bets will be resulted on the basis of the results and statistics published on the website of the relevant sports controlling body.
- Any Customer bets that are placed on a player that does not take the field in the relevant match shall be voided and the amount of those bets shall be refunded to the Customer, and the payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- Surfing
- Except in the case of 'Head-to-Head' markets, all 'outright winner' markets are conducted on an 'all-in' basis. In such markets, no refunds will be given in the event that your selection retires, withdraws or is disqualified during the course of a tournament, or is otherwise a non-starter.
- In the case of 'Each-Way' bets into 'outright winner' markets, all Customer bets on a surfer that is eliminated at the semi-final stage of an event shall be resulted in accordance with the 'Dead-Heat' Rule (Sport) and the Customers will receive an amount equal to half of the face value of their bet ticket.
- In the case of 'Head-to-Head' markets, if any surfer listed in the market fails to enter the water during the relevant heat then:
- All Customer bets shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- If a match is transferred from one location to another, or postponed to a date which is within fourteen (14) days of the originally scheduled start time, all Customer bets on that match shall stand.
- Swimming
- Except in the case of 'Head-to-Head' markets, all 'outright winner' markets are conducted on an 'all-in' basis. In such markets, no refunds will be given in the event that your selection retires, withdraws or is disqualified during the course of a tournament or swim meet, or is otherwise a non-starter. For the avoidance of doubt, any swimmer that is disqualified owing to a sporting infringement - such as, for example, a false start - shall be deemed to have taken part in the event from which they were disqualified.
- All Customer bets will be resulted on the basis of the finishing order as per the podium presentation except in the event of an official protest being lodged and upheld within twenty-four (24) hours of the completion of an event in which case bets will be resulted on the basis of the finishing order declared by the arbiter of the protest.
- For the avoidance of doubt, the finishing order as at the time which is twenty-four (24) hours after the completion of a Swimming event will be deemed the final result. This result will not be subsequently amended for any reason whatsoever including, without limitation, if the official result is changed by the relevant sport's controlling body as a result of, for instance, subsequent protests or doping violations.
- Table Tennis
- In the case of 'Head-to-Head' markets:
- If the first set of a given match is completed then all Customer bets shall stand and the player that progresses to the next round (or is awarded the match by the umpore) shall be deemed the winner for the purposes of resulting Customer bets; and
- If the first set of a given match is not completed owing to (without limitation) the disqualification or withdrawal of one of the players, then:
- All Customer bets shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- In the case of 'Handicap', 'Line', 'Totals' or any additional markets:
- If the match does not run to its complete conclusion, including owing to the disqualification, retirement or withdrawal of one of the players, then:
- All Customer bets shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- If the match does not run to its complete conclusion, including owing to the disqualification, retirement or withdrawal of one of the players, then:
- A matched will be deemed to have begun once the first serve has been struck.
- Abandoned/Cancellations/Changes of Venues: In the event of a match not taking place, or taking place at a different venue, bets on that match will be void.
- Walkovers: If a player is given a walkover, bets on match are voided.
- Delayed/Postponed Matches: In the event of a match being cancelled or not, taking place within 48 hours of a scheduled start time or if a player is given a walkover, bets on this match are deemed void. Affected MultiBets will be recalculated excluding that match.
- In the case of 'Head-to-Head' markets:
- Tennis
- All Customer bets will be resulted on the basis of the interim and final scores officially declared by the sports controlling body or tournament organiser officiating the match.
- A Tennis match is deemed to have started with the first serve of the match.
- In the event of a 'walk-over' (i.e. the withdrawal or disqualification of, or other forfeiture by, a player prior to the commencement of a match), all Customer bets shall be voided and the amount of those bets shall be refunded to the Customer, and the payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- In the event that there is a change in the number of sets scheduled to be played in a given match:
- All 'Head-to-Head' match bets and bets related exclusively to the outcome of the 1st Set shall stand; and
- All other Customer bets shall be voided and the amount of those bets shall be refunded to the Customer, and the payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- Except in the case of 'Head-to-Head' markets, all 'outright winner' markets are conducted on an 'all-in' basis. In such outright markets, no refunds will be given in the event that your selection retires, withdraws or is disqualified during the course of a tournament, or is otherwise a non-starter.
- Any market that has reached and absolute result, prior to the retirement, will be deemed a fully valid bet and paid to that result
- In the case of 'Head-to-Head' markets:
- Match must run to full completion or bets will be refunded
- In the case of 'Handicap', 'Line', 'Totals', 'Set Betting' or any additional markets not specifically referenced in these Tennis Wagering Rules:
- If the match does not run to its complete conclusion (including owing to the disqualification, retirement or withdrawal of one of the players) then, unless the outcome of any Customer bets is already decided prior to the cessation / interruption of play and no further play could possibly change the outcome of said bets, then:
- All Customer bets on said markets shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- If the match does not run to its complete conclusion (including owing to the disqualification, retirement or withdrawal of one of the players) then, unless the outcome of any Customer bets is already decided prior to the cessation / interruption of play and no further play could possibly change the outcome of said bets, then:
- In the case of '1st Set Score' or '1st Set Winner' markets, all Customer bets will be finalised upon the completion of the 1st Set regardless of whether the remainder of the match is completed.
- In the case of 'Number of Sets' markets:
- In a '3-Set match', if a player is disqualified, retires or withdraws, or a match is otherwise abandoned:
- Before the completion of the 2nd Set, then all Customer bets on the market shall be voided and the amount of those bets shall be refunded to the Customer, and the payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs;
- After the completion of the 2nd Set (with the match having entered or about to enter a 3rd Set), then for the purposes of resulting Customer bets on the market it will be deemed that there were three (3) sets played.
- In a '5-Set match', if a player is disqualified, retires or withdraws, or a match is otherwise abandoned:
- Before the completion of the 4th Set, then all Customer bets on the market shall be voided and the amount of those bets shall be refunded to the Customer, and the payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs;
- After the completion of the 4th Set (with the match having entered or about to enter a 5th Set), then for the purposes of resulting Customer bets on the market it will be deemed that there were five (5) sets played.
- In a '3-Set match', if a player is disqualified, retires or withdraws, or a match is otherwise abandoned:
- In the case of 'Will There Be A Tie Breaker' markets:
- If a player is disqualified, retires or withdraws, or a match is otherwise abandoned, prior to the commencement of a 'tie breaker', then:
- All Customer bets on said markets shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- If a player is disqualified, retires or withdraws, or a match is otherwise abandoned, after the commencement of a 'tie breaker', then all Customer bets on said markets will be paid out on the basis that a tie breaker was played.
- If a player is disqualified, retires or withdraws, or a match is otherwise abandoned, prior to the commencement of a 'tie breaker', then:
- In the case of 'Exhibition' or 'Non-Tournament' matches only:
- If a match is transferred from one location to another prior to the commencement of play, or postponed to a date which is within twenty-four (24) hours of the originally scheduled start time, all Customer bets on that match shall stand.
- If a match is postponed to a date which is more than twenty-four (24) hours after the originally scheduled start time (including where that match had commenced and was abandoned or suspended for any reason whatsoever), the match will be deemed to have been abandoned and:
- All single Customer bets on the match shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of any voided leg or legs of that Multi-Leg Bet.
- Volleyball
- All Customer bets will be resulted on the basis of the final score officially declared by the relevant sports controlling body at the conclusion of the match (excluding any overtime periods). For the avoidance of doubt, the outcome of any 'Golden Set' or other tie breaker (including any points accrued therein) will not be taken into account when resulting any volleyball match markets.
- In order for Customer bets to stand, the match on which a given bet was placed must run to the completion of the designated normal time period.
- If a match is transferred from one location to another prior to the commencement of play, or postponed to a date which is within twenty-four (24) hours of the originally scheduled start time, all Customer bets on that match shall stand.
- Postponed & Cancelled Matches: If a match is cancelled or postponed to a different date, bets on this match are deemed void
- Abandoned Matches: Should a match be abandoned all markets will be voided unless the outcome has been unequivocally decided
- Yacht Racing / Sailing
- Except in the case of 'Head-to-Head' markets, all 'outright winner' markets are conducted on an 'all-in' basis. In such markets, no refunds will be given in the event that your selection retires, withdraws or is disqualified during the course of a tournament or race, or is otherwise a non-starter.
- In the case of 'Head-to-Head' markets, if any vessel listed in the market fails to start the relevant event / heat then:
- All Customer bets shall be voided and the amount of those bets shall be refunded to the Customer; and
- The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
- All Customer bets will be resulted on the basis of the finishing order as per the podium presentation except in the event of an official protest being lodged and upheld within twenty-four (24) hours of the completion of an event in which case bets will be resulted on the basis of the finishing order declared by the arbiter of the protest.
- For the avoidance of doubt, the finishing order as at the time which is twenty-four (24) hours after the completion of a Sailing / Yacht Racing event will be deemed the final result. This result will not be subsequently amended for any reason whatsoever including, without limitation, if the official result is changed by the relevant sport's controlling body as a result of, for instance, subsequent protests or technical violations.